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Posted

Hi,

A client sent me a pdf file to work with. One of the pages opens with no problem.

The other has a mesh like a pattern from a fabric and affinity designer just opens a red immage.

In my pdf reader its fine.

Does anyone know what is happening?

I already made a repair to the program but not changes.

Update: I printed the file with a PDF printer and was able to open the file as an image. Not ideal solution.

Does anyone have some idea of what is happening and how to resolve it?

I spent 2 days back and forth with the client cause they didn't understand why I was seeing a red image.

 

teste.pdf

Posted

I don't get such a "red image" issue with your test.pdf, neither in AfDesigner nor in Afpublisher. – Can you upload your .afdesign document with the file as "red image" included to see what's going on?

1561724681_testpdfredvstexture-afdesign.jpg.bcc112737d3c9e479266c952f5d80fba.jpg

997514227_testpdfredvstexture-afpub.thumb.jpg.c99acf46a535c8ed1e405a175f5404c2.jpg

 

• MacBookPro Retina 15" |  macOS 10.14.6  | Eizo 27" | Affinity V1  
• iPad 10.Gen.  |  iOS 18.5.  |  Affinity V2.6

Posted

I wonder why you had uploaded the "test.pdf" before. Are you aware that it is 4c only – whereas in the original clients pdf this page is PANTONE 539 C only?

 

 

• MacBookPro Retina 15" |  macOS 10.14.6  | Eizo 27" | Affinity V1  
• iPad 10.Gen.  |  iOS 18.5.  |  Affinity V2.6

Posted

Hi Thomaso,

At first my preocupation was to illustrate what was the problem. The "Test" file was printed by a pdf printer as image (I think) so a lot of the original information was lost.

The subsequent files have the real problem. Could you open the original pdf from my client with Designer?

Can you see the second page correctly?

Thanks

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