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Ive helped a few clients with this and not got to the bottom however on certain windows PC's with various graphics cards, the colours on the sliders are all MUTED the red for example looks pink on screen. ON my version its fine with my quality graphics card but on some of my clients it looks awful, an image in photoshop for example or even in windows photo looks sharp and reds look bright red, however when imported in affinity they are completely muted and the sliders in colour are also. This makes it unusable . 

 

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3 hours ago, Mags1892 said:

an image in photoshop for example or even in windows photo looks sharp and reds look bright red, however when imported in affinity they are completely muted and the sliders in colour are also.

My first guess would be an incorrect Windows Display setting, with the incorrect monitor ICC profile assigned.

If you click on the Windows icon on the lower left, then type Color Management, Windows should find the Color Management application for you. Click on it, and check what ICC profile is assigned to the monitor. If it's not "sRGB" then try replacing the current profile with the "sRGB" profile, and see if that fixes the problem. (But take note of the old profile name, in case it doesn't fix it.)


-- Walt

Windows 10 Home, version 1903 (18362.356), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.3.481 and 1.8.0.486 Beta   / Affinity Designer 1.7.3.481 and 1.8.0.486 Beta  / Affinity Publisher 1.7.3.481 and 1.8.0.502 Beta

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1 minute ago, walt.farrell said:

 

My first guess would be an incorrect Windows Display setting, with the incorrect monitor ICC profile assigned.

If you click on the Windows icon on the lower left, then type Color Management, Windows should find the Color Management application for you. Click on it, and check what ICC profile is assigned to the monitor. If it's not "sRGB" then try replacing the current profile with the "sRGB" profile, and see if that fixes the problem. (But take note of the old profile name, in case it doesn't fix it.)

Im afriad not I tried that already im into colour management as a career so it was one of the first things, However it IS something to do with monitors and drivers as ive fixed it on other pcs before by messing with the driver settings. However it only effects affinity not photoshop or illustrator which work 100% fine. 

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Hi Mags 1892,

Are you able to attach a screenshot that shows the results you are getting please?  Could you also attach a screenshot of the Colour Management dialog in Windows please?

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Sorted , It sems to be the default settings in colour management in windows not the profile associated with the monitor but the system defaults , when its changed to srgb default for devices it works. Weird how this only seems to effect affinity and not adobe products . 

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2 hours ago, Mags1892 said:

Sorted , It sems to be the default settings in colour management in windows not the profile associated with the monitor but the system defaults , when its changed to srgb default for devices it works. Weird how this only seems to effect affinity and not adobe products . 

I'm not sure which setting you changed. Can you give us a screenshot?

As for it affecting Affinity but not other programs, Affinity uses a color-managed workflow that is different from the workflow used by some other programs.


-- Walt

Windows 10 Home, version 1903 (18362.356), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.3.481 and 1.8.0.486 Beta   / Affinity Designer 1.7.3.481 and 1.8.0.486 Beta  / Affinity Publisher 1.7.3.481 and 1.8.0.502 Beta

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image.png.9264fce8e69f106c88b0db8213aae3d0.png
Yes i can see its different just wondering why as adobe colour management has worked well for many years also corel draw etc are not effected by this,  Colour management is my job and this problem only seems to arise with certain on board graphics as ive noticed so far. 

ken

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3 hours ago, Mags1892 said:

Sorted , It sems to be the default settings in colour management in windows not the profile associated with the monitor but the system defaults , when its changed to srgb default for devices it works. Weird how this only seems to effect affinity and not adobe products . 

There's an option on the first tab ("Devices") with a checkbox to use your setting for the monitor, or use the system default. I imagine the checkbox is disabled, which is why you needed to change the system default (also, this version of the dialog only applies the settings to the current user, you need to click "Change system defaults..." to affect all users).

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1 minute ago, Mark Ingram said:

There's an option on the first tab ("Devices") with a checkbox to use your setting for the monitor, or use the system default. I imagine the checkbox is disabled, which is why you needed to change the system default (also, this version of the dialog only applies the settings to the current user, you need to click "Change system defaults..." to affect all users).

Also altered that setting to use a variety of profiles none worked. only changing it here did . Cheers though .

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5 minutes ago, Mags1892 said:

Also altered that setting to use a variety of profiles none worked. only changing it here did . Cheers though .

The one I was referring to is a checkbox called "Use my settings for this device". Did you enable that?

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2 minutes ago, Mark Ingram said:

The one I was referring to is a checkbox called "Use my settings for this device". Did you enable that?

Yes I did , tried with system default and also use my setttings else it wont let you pick an alternate 

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2 minutes ago, Mags1892 said:

Yes I did , tried with system default and also use my setttings else it wont let you pick an alternate 

In addition to "Use my settings" you would need to click Add to add a profile, if none is shown.


-- Walt

Windows 10 Home, version 1903 (18362.356), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.3.481 and 1.8.0.486 Beta   / Affinity Designer 1.7.3.481 and 1.8.0.486 Beta  / Affinity Publisher 1.7.3.481 and 1.8.0.502 Beta

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1 hour ago, walt.farrell said:

In addition to "Use my settings" you would need to click Add to add a profile, if none is shown.

Yup i am aware, take it as red as a colour management person of over 30 years (before ICC was a thing) i do know . this was for info for others that come across this issue and how to fix it :)

cheers for the suggestions however :)

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1 minute ago, Mags1892 said:

Yup i am aware, take it as red as a colour management person of over 30 years (before ICC was a thing) i do know . this was for info for others that come across this issue and how to fix it :)

cheers for the suggestions however :)

Do you have a colour profile for your monitor that you'd like to use? Setting your device profile to sRGB will result in no colour conversion if the source document is also in sRGB (i.e. the colours may not look right on someone else's machine).

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5 minutes ago, Mark Ingram said:

Do you have a colour profile for your monitor that you'd like to use? Setting your device profile to sRGB will result in no colour conversion if the source document is also in sRGB (i.e. the colours may not look right on someone else's machine).

no this is a clients machine not my own, my own uses a very high end calibrated system . This was info for clients who have this issue there a massive difference in affinity you can see it a mile off the colour sliders are massively muted doing as i suggested in the images sorts it out .  Not many people go to the expense of a calibrated screen mores the pity. 

 

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