Mags1892 Posted September 12, 2019 Posted September 12, 2019 Ive helped a few clients with this and not got to the bottom however on certain windows PC's with various graphics cards, the colours on the sliders are all MUTED the red for example looks pink on screen. ON my version its fine with my quality graphics card but on some of my clients it looks awful, an image in photoshop for example or even in windows photo looks sharp and reds look bright red, however when imported in affinity they are completely muted and the sliders in colour are also. This makes it unusable .
moon_lady12 Posted September 12, 2019 Posted September 12, 2019 this is happening to me its frustrating had someone fiddle with settings etc but no different help would be appreciated asap..
walt.farrell Posted September 12, 2019 Posted September 12, 2019 3 hours ago, Mags1892 said: an image in photoshop for example or even in windows photo looks sharp and reds look bright red, however when imported in affinity they are completely muted and the sliders in colour are also. My first guess would be an incorrect Windows Display setting, with the incorrect monitor ICC profile assigned. If you click on the Windows icon on the lower left, then type Color Management, Windows should find the Color Management application for you. Click on it, and check what ICC profile is assigned to the monitor. If it's not "sRGB" then try replacing the current profile with the "sRGB" profile, and see if that fixes the problem. (But take note of the old profile name, in case it doesn't fix it.) -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
Mags1892 Posted September 12, 2019 Author Posted September 12, 2019 1 minute ago, walt.farrell said: My first guess would be an incorrect Windows Display setting, with the incorrect monitor ICC profile assigned. If you click on the Windows icon on the lower left, then type Color Management, Windows should find the Color Management application for you. Click on it, and check what ICC profile is assigned to the monitor. If it's not "sRGB" then try replacing the current profile with the "sRGB" profile, and see if that fixes the problem. (But take note of the old profile name, in case it doesn't fix it.) Im afriad not I tried that already im into colour management as a career so it was one of the first things, However it IS something to do with monitors and drivers as ive fixed it on other pcs before by messing with the driver settings. However it only effects affinity not photoshop or illustrator which work 100% fine.
Staff Sean P Posted September 12, 2019 Staff Posted September 12, 2019 Hi Mags 1892, Are you able to attach a screenshot that shows the results you are getting please? Could you also attach a screenshot of the Colour Management dialog in Windows please?
Mags1892 Posted September 13, 2019 Author Posted September 13, 2019 Sorted , It sems to be the default settings in colour management in windows not the profile associated with the monitor but the system defaults , when its changed to srgb default for devices it works. Weird how this only seems to effect affinity and not adobe products .
walt.farrell Posted September 13, 2019 Posted September 13, 2019 2 hours ago, Mags1892 said: Sorted , It sems to be the default settings in colour management in windows not the profile associated with the monitor but the system defaults , when its changed to srgb default for devices it works. Weird how this only seems to effect affinity and not adobe products . I'm not sure which setting you changed. Can you give us a screenshot? As for it affecting Affinity but not other programs, Affinity uses a color-managed workflow that is different from the workflow used by some other programs. Mark Ingram 1 -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
Mags1892 Posted September 13, 2019 Author Posted September 13, 2019 Yes i can see its different just wondering why as adobe colour management has worked well for many years also corel draw etc are not effected by this, Colour management is my job and this problem only seems to arise with certain on board graphics as ive noticed so far. ken walt.farrell 1
Mark Ingram Posted September 13, 2019 Posted September 13, 2019 3 hours ago, Mags1892 said: Sorted , It sems to be the default settings in colour management in windows not the profile associated with the monitor but the system defaults , when its changed to srgb default for devices it works. Weird how this only seems to effect affinity and not adobe products . There's an option on the first tab ("Devices") with a checkbox to use your setting for the monitor, or use the system default. I imagine the checkbox is disabled, which is why you needed to change the system default (also, this version of the dialog only applies the settings to the current user, you need to click "Change system defaults..." to affect all users).
Mags1892 Posted September 13, 2019 Author Posted September 13, 2019 1 minute ago, Mark Ingram said: There's an option on the first tab ("Devices") with a checkbox to use your setting for the monitor, or use the system default. I imagine the checkbox is disabled, which is why you needed to change the system default (also, this version of the dialog only applies the settings to the current user, you need to click "Change system defaults..." to affect all users). Also altered that setting to use a variety of profiles none worked. only changing it here did . Cheers though .
Mark Ingram Posted September 13, 2019 Posted September 13, 2019 5 minutes ago, Mags1892 said: Also altered that setting to use a variety of profiles none worked. only changing it here did . Cheers though . The one I was referring to is a checkbox called "Use my settings for this device". Did you enable that?
Mags1892 Posted September 13, 2019 Author Posted September 13, 2019 2 minutes ago, Mark Ingram said: The one I was referring to is a checkbox called "Use my settings for this device". Did you enable that? Yes I did , tried with system default and also use my setttings else it wont let you pick an alternate
walt.farrell Posted September 13, 2019 Posted September 13, 2019 2 minutes ago, Mags1892 said: Yes I did , tried with system default and also use my setttings else it wont let you pick an alternate In addition to "Use my settings" you would need to click Add to add a profile, if none is shown. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
Mags1892 Posted September 13, 2019 Author Posted September 13, 2019 1 hour ago, walt.farrell said: In addition to "Use my settings" you would need to click Add to add a profile, if none is shown. Yup i am aware, take it as red as a colour management person of over 30 years (before ICC was a thing) i do know . this was for info for others that come across this issue and how to fix it cheers for the suggestions however
Mark Ingram Posted September 13, 2019 Posted September 13, 2019 1 minute ago, Mags1892 said: Yup i am aware, take it as red as a colour management person of over 30 years (before ICC was a thing) i do know . this was for info for others that come across this issue and how to fix it cheers for the suggestions however Do you have a colour profile for your monitor that you'd like to use? Setting your device profile to sRGB will result in no colour conversion if the source document is also in sRGB (i.e. the colours may not look right on someone else's machine).
Mags1892 Posted September 13, 2019 Author Posted September 13, 2019 5 minutes ago, Mark Ingram said: Do you have a colour profile for your monitor that you'd like to use? Setting your device profile to sRGB will result in no colour conversion if the source document is also in sRGB (i.e. the colours may not look right on someone else's machine). no this is a clients machine not my own, my own uses a very high end calibrated system . This was info for clients who have this issue there a massive difference in affinity you can see it a mile off the colour sliders are massively muted doing as i suggested in the images sorts it out . Not many people go to the expense of a calibrated screen mores the pity.
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