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Hello, I'm having a problema with affinity photo on macOs (mojave)... I can't export EPS files, it appears empty, I think that is because of file authorization, something like that... because when I opened the file in Designer, it asked authorization, I granted and I was able to export, but won't work with photo and I don't know how to authorize, because it don't ask me anymore...

thank you

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Hi mateuspollonio :)

Sorry to hear you're having trouble! 

12 hours ago, mateuspollonio said:

I can't export EPS files, it appears empty

What appears empty please, the exported file - or the export option itself?

12 hours ago, mateuspollonio said:

when I opened the file in Designer, it asked authorization, I granted

Do you know what kind of authorisation you granted? Did you select the 'authorise global' option?

This usually happens when opening files with an embedded document which is locked externally. Does your document have an embedded document in it? If possible, could you provide a copy of both of these files?

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On 9/11/2019 at 5:28 AM, Dan C said:

Hi mateuspollonio :)

Sorry to hear you're having trouble! 

What appears empty please, the exported file - or the export option itself?

Do you know what kind of authorisation you granted? Did you select the 'authorise global' option?

This usually happens when opening files with an embedded document which is locked externally. Does your document have an embedded document in it? If possible, could you provide a copy of both of these files?

the exported file

...

the system asked for permission to let affinity designer access the folder, I think, I clicked "authorize global"

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