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jonstrifler

None of my affinity programs are exporting PDFs

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Hi jonstrifler,

Are you able to attach the contents of the box that appears after crashing please? Once you've done that could you try doing the following for me please:
 

Did you purchase the application from the Mac App Store? If so could you try the following please:

  • Navigate to \Users\username\Library\Containers\ and then rename the com.seriflabs.affinitydesigner folder to com.seriflabs.affinitydesigner.old. Once you've done that could you see if that runs up? If it does could you attach a copy of the com.seriflabs.affinitydesigner.old file please? Note this will reset the app, but keep a backup of all your data.

If you purchased from the Affinity Store follow these steps:

  • Navigate to \Users\username\Library\Application Support\ and then rename the com.seriflabs.affinitydesigner folder to com.seriflabs.affinitydesigner.old. Once you've done that could you see if that runs up? If it does could you attach a copy of the com.seriflabs.affinitydesigner.old file please? Note this will reset the app, but keep a backup of all your data.

Thanks

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