GeorgeTheG Posted September 10, 2019 Share Posted September 10, 2019 Have a large pano I stitched together and it’s about 11k x 3k in size and about 15 layers with alpha masks. I duplicated the document and merged all visible layers and deleted the rest of the layers so it’s just a single rasterized pano. I did this because the app was crashing somewhat randomly today when I came back to working on this document after a month or two hiatus from this app. Even tho I had a single layer, the app would still not cooperate when I would add basic colored triangles to the image (about 6 total) as a short hack to finish up the piece since the app was crashing so often. However the app could not handle this either and would still crash, sometimes when I was editing shapes, sometimes when I would click “back” to the document select page as a trick to get affinity to save my work. Each crash causes me to loose work and we all know how that feels... Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted September 10, 2019 Staff Share Posted September 10, 2019 Hi GeorgeTheG, Would you be happy to upload the panorama so we can look at it? The app should not be crashing and that resolution isn't unreasonable for a panorama either... If you have the .afphto file prior to flattening it that would be great but if you only have the flattened version that will still be helpful. I've been doing a lot of panorama tests recently and haven't had any crashes so I'd quite like to figure this one out. Could you also let me know the exact model of the iPad? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
GeorgeTheG Posted September 10, 2019 Author Share Posted September 10, 2019 Hi Chris, I’m on the IPad Pro 12.9" 3rd generation. 64gb model with 15gb of free space ive attached both flattened and not, as I have a pretty reliable way to repro the crash on the flattened version select the move tool click on a colored triangle in the upper right of the pano Click the color tool, third down from top right corner move the CYMK slider to change color click on another triangle in the upper right part of the pano change color again click the back arrow button in the upper left corner to return to the documents screen crash The app was working great a while back (month or two ago?) when I was editing the pano. Never had a crash until last night. Big_Left_Candle_Copy.afphoto Quote Link to comment Share on other sites More sharing options...
GeorgeTheG Posted September 10, 2019 Author Share Posted September 10, 2019 Keep getting error code -200 trying to upload the original. If the above steps to repro the crash don’t work I’ll try uploading again after work. Thanks for looking into this! Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted September 11, 2019 Staff Share Posted September 11, 2019 Can you upload it to this Dropbox link? https://www.dropbox.com/request/tY8MqToU1um1swsN6RKC The .afphoto file attached appears to be truncated and I cannot open it. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
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