herrpedro Posted September 9, 2019 Share Posted September 9, 2019 hi all, i think this started happening after the latest version update when i open a file in AP it seems warmer than what i exported from lightroom and in windows photo utility. when i save it, after edit, it looks good on windows photo utility... so i was searching for a white balance or profile display but they all seem correct in the "color" menu. If seems to affect display only. everything is srgb, the colour menu in AP has the default settings. the original is a GPR (go pro fusion) converted to jpg in lightroom. affinity photo is always on the right side hints? Quote Link to comment Share on other sites More sharing options...
Pšenda Posted September 9, 2019 Share Posted September 9, 2019 ICC profile for monitor in OS. herrpedro 1 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 10, 2019 Staff Share Posted September 10, 2019 Hi herrpedro Could you please open Affinity Photo Preferences>Colour and provide a screenshot of your settings here? Do you have a custom colour profile set against your monitor through your OS? herrpedro 1 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
herrpedro Posted September 10, 2019 Author Share Posted September 10, 2019 about the monitor color profile. This monitor has this one and there is not another one to pick thank you for your reply Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 10, 2019 Staff Share Posted September 10, 2019 Thanks for that, we've seen this happen before when there is a corruption in the display .ICM profile. In Windows Display settings please scroll to the bottom of this page and select Advanced Display Settings, then select Display adapter properties for Display 1. You should see a dialog open from this option, select the third tab Colour Management>Colour Management... Please provide a screenshot of this window, it should look as follows - Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
herrpedro Posted September 10, 2019 Author Share Posted September 10, 2019 there you go. Quote Link to comment Share on other sites More sharing options...
Gnobelix Posted September 10, 2019 Share Posted September 10, 2019 Hello @herrpedro, look here, maybe that helps Quote Cheers Quote Affinity Photo 2.4: Affinity Photo 1.10.6: Affinity Designer 2.4: Affinity Designer 1.10.6: Affinity Publisher 2.4: Affinity Publisher 1.10.6: Windows 11 Pro (Version 23H2 Build (22631.3447) Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 11, 2019 Staff Share Posted September 11, 2019 Thanks for that, please tick Use my settings for this device, then the Add... button. In the window that opens you should see sRGB IEC61966-2.1. Please select this option then OK. Close this Window and relaunch Affinity - this should hopefully resolve the issue for you! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
herrpedro Posted September 15, 2019 Author Share Posted September 15, 2019 Hi, thank you i deleted the other profile and set his one as default and that did it, yes. thank you for your help and attention. Dan C 1 Quote Link to comment Share on other sites More sharing options...
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