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Jack Humbert

Crash on start-up when prompted with the Automatic bug report uploading

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This box shows up and if I do anything to it (Yes, No, or close), it crashes. I've tried resetting the options with the first three options selected by holding Control on start-up, which doesn't help. If I try to unselect or select anything it crashes as well.

I recently ran out of disk space on my computer - I'm unsure if this is related, but I've uninstalled/reinstalled (just via the setup - nothing deep) to no avail. This is all using 1.7.2.471.

Edited by Jack Humbert

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Hi Jack,

Could you go to %APPDATA%\Affinity\Designer\ and then zip up and attach a copy of the 1.0 folder inside. Once that has done could you try renaming the 1.0 folder to '1.0 Old' and then launching the application?

Please be aware that this remove any customisations (but they have been backed up in the 1.0 Old folder).

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