Karenq Posted September 5, 2019 Share Posted September 5, 2019 I have a 65 MB Designer file that has started crashing. I was scaling several buttons (created with one of the gold effects). It was made into a symbol, but I couldn't seem to change the symbol and have it affect all buttons across my file. So, I was scaling each button individually with the Transform tool. Upon scaling the 15th button or so, Designer crashed. Subsequently, starting over, it crashed again even sooner. After crashing several times and haveing to redo everything each time, I made just one change, then saved and it crashed. How can I get my file to save, and not crash? Since it's a large file, I'd need to upload via Dropbox to have it checked. Thanks for any help! Karen Quote Link to comment Share on other sites More sharing options...
Karenq Posted September 6, 2019 Author Share Posted September 6, 2019 Is that 13 MB max file size? or 2000MB? well, attaching my file here to see if it works. K TIcket-to-Ride_CoHousing_Proof-8.afdesign Quote Link to comment Share on other sites More sharing options...
Hangman Posted September 6, 2019 Share Posted September 6, 2019 Hi Karenq, Your post seems to have become mixed up in another thread. I'm unable to open your file, I get the following error but I'm guessing this is possibly because of the problem you are experiencing saving the file. Do you have any versions which open in AD prior to crashing on save, if so are you able to attach? Quote Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2 Affinity Designer Beta 2.5.0 (2402) | Affinity Photo Beta 2.5.0 (2402) | Affinity Publisher Beta 2.5.0 (2402) Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse Link to comment Share on other sites More sharing options...
Karenq Posted September 6, 2019 Author Share Posted September 6, 2019 Hi Hangman, I'm attaching v6 which wasn't crashing. (It's a large file, 59 MB. Last time I had a question they sent me a link to a dropbox folder.) Thanks, K TIcket-to-Ride_CoHousing_Proof-6.afdesign Quote Link to comment Share on other sites More sharing options...
Hangman Posted September 6, 2019 Share Posted September 6, 2019 Hi Karen, I'm getting the same error with that file I'm afraid and am unable to open it. The Affinity guys can provide you with a Dropbox link to upload the file and they can hopefully look into it more than I can. Quote Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2 Affinity Designer Beta 2.5.0 (2402) | Affinity Photo Beta 2.5.0 (2402) | Affinity Publisher Beta 2.5.0 (2402) Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse Link to comment Share on other sites More sharing options...
Karenq Posted September 6, 2019 Author Share Posted September 6, 2019 Okay. Thanks for trying Hangman. Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted September 9, 2019 Staff Share Posted September 9, 2019 Hi Karenq, I've created a Dropbox link for you to upload your file to below:https://www.dropbox.com/request/tEhNNrry6PQfndJIwRVo If you could upload the file that you open and then crashes (rather than one recently saved) that would be great. Thanks! Quote Link to comment Share on other sites More sharing options...
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