Crashes on switching to export persona

[SuperMarioTM]

Hi there, my first post so hello:

i am having a cmyk dcument with two A5 artboards. its mainly typo and one foto (from unsplash) in it.

everytime wehn i click the export persona button designer crashes directly.

this does not happen anywhere else or on other files.

 

i am working on a dell xps 2015 and never had issues till today.

thanks in advice

 

[Callum]

Hi Supermario TM,

Welcome to the forums

Please could you try uninstalling and reinstalling the app to see if that solves your issue?

Thanks

Callum

[SuperMarioTM]

Re installed the app - downloaded and installed the new one.

no changes.

same happening to another installation on another pc.

any further ideas?

thanks