SuperMarioTM Posted September 4, 2019 Posted September 4, 2019 Hi there, my first post so hello: i am having a cmyk dcument with two A5 artboards. its mainly typo and one foto (from unsplash) in it. everytime wehn i click the export persona button designer crashes directly. this does not happen anywhere else or on other files. i am working on a dell xps 2015 and never had issues till today. thanks in advice
Staff Callum Posted September 4, 2019 Staff Posted September 4, 2019 Hi Supermario TM, Welcome to the forums Please could you try uninstalling and reinstalling the app to see if that solves your issue? Thanks Callum Please tag me using @ in your reply so I can be sure to respond ASAP.
SuperMarioTM Posted September 5, 2019 Author Posted September 5, 2019 Re installed the app - downloaded and installed the new one. no changes. same happening to another installation on another pc. any further ideas? thanks
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