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Error import file .afpalette


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I have brought the Frankentoon Concept master nature pack, I've installed all of the .afbrushes files but for .afpalette I can’t import it when I try it says “Unable to import palette. Incompatible file."  What is this and how do I install it please?? I hope this makes sense!

Thank you

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Hi isnuldesu,

Welcome to the forums :)

How are you trying to open/import this file please? It looks as though you've double clicked it in Finder or dragged and dropped it into the application - unfortunately this doesn't work with .afpalette files.

Please open the Swatches Studio, then use the menu icon to the right hand side of the Studio to import your Palettes - I hope this helps!

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  • 3 weeks later...
15 hours ago, woutersioen said:

Importing the Frankentoon Concept master nature pack colour palette through swatches-import palette- as application palette- generates the same error message.

It works fine for me in both apps:

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Are you using a Mac or Windows PC?

All 3 1.10.8, & all 3 V2.5.5 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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What is the size of your frankentoon-concept-master-nature.afpalette file? For me, Get Info reports that it is 5,698 bytes (8 KB on disk). (I am not sure why on the Affinity Store Downloads & product keys page it says it is 12KB.)

Anyway, what happens if you download a fresh copy fom the store & try to install that?

All 3 1.10.8, & all 3 V2.5.5 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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59 minutes ago, R C-R said:

(I am not sure why on the Affinity Store Downloads & product keys page it says it is 12KB.)

I believe the Affinity Store provides sizes based on Windows 'Size on disk' -

image.png

However if you're having trouble installing this palette it certainly could be a corrupted download file - please downloading again as R C-R has requested and let us know how this goes :)

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32 minutes ago, Dan C said:

I believe the Affinity Store provides sizes based on Windows 'Size on disk'

That’s not a useful size to quote! The actual size is fixed, but the ‘Size on disk’ will vary according to the cluster size on the storage device.

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Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

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