Jane P Posted August 29, 2019 Share Posted August 29, 2019 Hi, I've just downloaded the upgrade for Affinity Publisher for Windows - but it wont accept the product key and my email - I've treble checked them + the information is correct. What am I doing wrong? Quote Link to comment Share on other sites More sharing options...
Alfred Posted August 29, 2019 Share Posted August 29, 2019 If you purchased from the Affinity Store, copy and paste the information from the Downloads & Product Keys page in your customer account. If you purchased from the Microsoft Store you can’t use the Affinity Store download: you need to log in to the Microsoft Store and install the app from there. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Jane P Posted August 29, 2019 Author Share Posted August 29, 2019 scrap that, for some reason I'd managed to pull up Affinity Photo validation, lord knows how. I think I've now installed it - version 1.7.2.471? Quote Link to comment Share on other sites More sharing options...
Alfred Posted August 29, 2019 Share Posted August 29, 2019 That’s the one, Jane! I’m glad to hear that you got it sorted: thanks for the update. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Jane P Posted August 29, 2019 Author Share Posted August 29, 2019 Cheers Alfred. Great programme. Quote Link to comment Share on other sites More sharing options...
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