MickeyB Posted August 28, 2019 Share Posted August 28, 2019 As of today I’m not able to open my raw files on my iPad Pro Yesterday it wasn’t a problem. Even the older files aren’t opening. Jpeg’s are no problem. What can I do? haven’t changed anything. Quote Link to comment Share on other sites More sharing options...
DM1 Posted August 28, 2019 Share Posted August 28, 2019 If it worked before and you haven't changed anything, try resetting your iPad. Hold power button down till you see the slide off symbol and restart. It clears out ram and is a bit like rebooting a pc. You won't lose any data. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
NeroticaPhoto Posted September 2, 2019 Share Posted September 2, 2019 I have te same problem whit my Nikon z7 raw (.nef) files. i try to restart my iPad pro and reinstall Affinity Photo But its not working Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted September 4, 2019 Staff Share Posted September 4, 2019 We have seen this before where you need to restart the iPad in order for them to start opening again. Sadly I have no idea why this is the case and it is difficult to reproduce. I'm surprised this has not worked for you @NeroticaPhoto Could you attach the file so we can poke it? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
MickeyB Posted September 17, 2019 Author Share Posted September 17, 2019 This is solved btw, reinstalled the app DM1 and Chris B 2 Quote Link to comment Share on other sites More sharing options...
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