angier Posted August 28, 2019 Share Posted August 28, 2019 Don't know why presets don't come up. Don't know how to make them available in the manager. Need some help. Thanks. Angela Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted August 28, 2019 Staff Share Posted August 28, 2019 Hi angier Please follow the below video to restore the Master Presets, I hope this helps! 2019-08-28 17-16-40.mp4 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
angier Posted August 28, 2019 Author Share Posted August 28, 2019 Hi Dan, Can you give me the direct link to the video. It won't play here. Sorry to bug ya. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted August 28, 2019 Staff Share Posted August 28, 2019 Apologies, this was simply a screen recording that I have uploaded to our forums - please try the following link https://www.dropbox.com/s/4w9mmewvizy0qta/2019-08-28 17-16-40.mp4?dl=0 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
angier Posted August 28, 2019 Author Share Posted August 28, 2019 Hey, I've done that a few times over with no luck. Any other suggestions? Quote Link to comment Share on other sites More sharing options...
angier Posted August 28, 2019 Author Share Posted August 28, 2019 Guess what. The procedural textures won't work in CMYK. Just figured it out. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted August 28, 2019 Staff Share Posted August 28, 2019 Thanks for confirming, unfortunately it appears there aren't any presets for CMYK or LAB - however the filter should still work as expected if you manually enter the parameters. Alternatively you could have an RGB document open alongside your CMYK document, then create the Live Layer and select your preset in the RGB document and simply copy and paste the adjustment layer to your CMYK document. I'll make sure this is logged with our development team, as the Master categories are visible, however they are all empty currently - my apologies for any inconveniences caused! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
angier Posted August 28, 2019 Author Share Posted August 28, 2019 No problem. Thanks for all the help. Y'all are really good about responding. It means a lot! Dan C 1 Quote Link to comment Share on other sites More sharing options...
R C-R Posted August 29, 2019 Share Posted August 29, 2019 17 hours ago, Dan C said: Alternatively you could have an RGB document open alongside your CMYK document, then create the Live Layer and select your preset in the RGB document and simply copy and paste the adjustment layer to your CMYK document. Maybe I have misunderstood what you mean but I can't get this to work. For example, I copied the Basic Shapes > Checkered preset I had applied as a Live Filter layer to an RGB document, & then pasted it into this CMYK test bars.afphoto document. No matter where I place or nest it in the Layers panel, it has no effect unless I convert the CMYK document to RGB. That is more or less what I expected since that live filter layer works on RGBA channels, but my document uses CMYK channels. Something else: I noticed that when I use the regular (non-live) Procedural Texture filter on a CMYK document, its equations are applicable to the CMYKA channels, like for this simple CMY 'rotate' filter I created: I expected the same for the live version of the filter, but not only does it offer only RGBA channels, if I save my CMY 'rotate' filter as a preset (so it does show up in Manage Presets if I filter the presets to just CMYK ones), & then attempt to apply it as a live filter, it shows up in the dropdown preset list & is selectable, but it is not applied if I select it -- the equations section remains empty. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Staff Dan C Posted August 29, 2019 Staff Share Posted August 29, 2019 2 minutes ago, R C-R said: No matter where I palce or net it in the Layers panel, it has no effect unless I convert the CMYK document to RGB. That is more or less what I expected since that live filter layer works on RGBA channels, but my document uses CMYK channels. My apologies, I had not considered the preset channels would not be converted when copy and pasting the adjustment - you're correct in saying this won't work. 3 minutes ago, R C-R said: it shows up in the dropdown preset list & is selectable, but it is not applied if I select it -- the equations section remains empty. Thanks for that, I'll continue investigating and report all of this in the same dev log, as something certainly isn't correct here! R C-R 1 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
R C-R Posted August 29, 2019 Share Posted August 29, 2019 10 minutes ago, Dan C said: My apologies, I had not considered the preset channels would not be converted when copy and pasting the adjustment - you're correct in saying this won't work. As long as we are on the subject, can you tell me how to create an 'alpha' preset, one that would show up in the Preset manager if I applied the Alpha filter? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Staff Dan C Posted August 29, 2019 Staff Share Posted August 29, 2019 55 minutes ago, R C-R said: can you tell me how to create an 'alpha' preset, one that would show up in the Preset manager if I applied the Alpha filter? I don't believe this to be possible, as the filters are based on the documents colour format when the filter was created - and as you can't have an 'alpha' document - I don't see how you can have an 'alpha' preset. I've escalated this to our QA team, as the Live Procedural Textures filter needs further testing and investigation so we can work towards setting things right. R C-R 1 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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