Oscar Funes Posted August 27, 2019 Share Posted August 27, 2019 Initially say that I am a beginner in photo editing. Affinity is my first edition software. I acquired affinity about a year ago. I am happy with the program. With the latest update, I can't export to jpeg. (Only after some adjustment to the photography.) When I try to export, The CPU reaches 100%, and affinity does not respond stays frozen with the export bar for minutes. It didn't happen to me before. I did various tests, including uninstalling and installing. Also look in my files for photos previously edited and exported to jpg. And select the Affinity file to test if I could export it, since I already did it months ago. But this time it doesn't work. It only happens to me since the last update. Quote Link to comment Share on other sites More sharing options...
Oscar Funes Posted August 28, 2019 Author Share Posted August 28, 2019 hello again!!! I still trying, and i cant understand why doesn't work anymore. Anyway I'm gonna share the details of my laptop: Windows 10 (home) Intel(R) Core (TM) i7-8550 CPU @ 1.80 GHz 1.99 GHz (8th Gen) 8.00 GB RAM 64 bit operating system. Thanks again. Quote Link to comment Share on other sites More sharing options...
Greyfox Posted August 28, 2019 Share Posted August 28, 2019 14 minutes ago, Oscar Funes said: Anyway I'm gonna share the details of my laptop: Oscar, Can you provide details of your source file, width & Height in pixels, Color format & bits, Color profile, also the details from the Export Settings Dialogue Is the location you are trying to export to on a local drive in the laptop, or an external drive? As a test, have you tried exporting a jpg to the desktop?. Quote Intel i7-10700 Gen10 CPU, 32GB RAM, Geforce GTX 1660 OC 6GB Windows 10 Pro 22H2, 1x 1TB M.2 NVMe, 1 x 2TB M.2 NVMe. Affinity APh, APu, ADe Link to comment Share on other sites More sharing options...
Oscar Funes Posted August 28, 2019 Author Share Posted August 28, 2019 I work with a folder on my desk where the photos are stored in .NEF (I have a Nikon d5300) and try to export them to the same folder in jpeg format. previously worked without problem. 6016x 4016px, 24.16MP, RGBA/ 16,. In my previously processed photos, the affinity file size is around 250 to 290 MB, and once exported in JPEG, about 35MB. Quote Link to comment Share on other sites More sharing options...
DigitalVisuals Posted August 28, 2019 Share Posted August 28, 2019 I have the same configuration and Camera as you, and have no problems with export to jpg. Quote Windows 11 (Home)-build: 23H2- build 22631.2715 - 64 bits. 11e generatie Intel(R) Core(TM) i7-11700K @ 32,60GHz. Ram: 80 GB DDR4 -3200 Mhz- 34" breedbeeld Gpu: Geforce 3060 -12GB OC-studiodriver: 537-58 - XP-Pen star03 - mastodon.nl /@digitalvisuals - website: digitalvisuals.nl Affinity Photo2 - Designer 1.10- Publisher 1.10 - ArtRage 6 - Lumina Aurora - ArtRage. Link to comment Share on other sites More sharing options...
Staff Chris B Posted September 4, 2019 Staff Share Posted September 4, 2019 Can you export an empty canvas to JPEG? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Oscar Funes Posted September 4, 2019 Author Share Posted September 4, 2019 Hi, Yes i can export and empty canvas with no problem. Even a a picture with one or 2 adjustments, but when i work with layers and i try to export doesnt react, just the CPU go to 100% for long time with no action. Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted September 4, 2019 Staff Share Posted September 4, 2019 Could you attach the afphoto file so we can take a look? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
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