scrutinizer Posted August 21, 2019 Share Posted August 21, 2019 This is an old issue that happens in every version of AP going back to 1.6. Whenever a new doc is created, as soon as I manipulate the art board using Trackpad gestures (pinch to zoom, scroll) , I get the graphical mess obscuring the blank view, effectively preventing me from even starting. The weird thing is that it manifests after long period of inactivity or - and this is just a wild guess – after system reboot. I can never know when and why it will emerge again. Launching it more than once, I now can't even get those zigzags to record with QuickTime Player to demonstrate. Occasionally, the mess occurs when I open a new doc but other than that it goes away. I know for sure the issue keeps out of sight to return later at some point. The OS in question is Mac OS X Lion. Quote MacBook-Pro mid-2012 15.4" 1440 x 900 Core i7 2.3 GHz DDR3 1600 MHz 16GB NVIDIA GeForce GT 650M 512 MB + Intel HD Graphics 4000 1024 MB CT1000MX500SSD1 1TB + CT500MX500SSD1 500 GB Crucial AFFINITY DESIGNER 1.10 Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 21, 2019 Staff Share Posted August 21, 2019 Hi @scrutinizer, If this is "random unpredictable", it would be extremely hard (even impossible) to reproduce it. If you could get it on a screen recording, we might be able to tell what's going on. Thanks, Gabe. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted August 21, 2019 Staff Share Posted August 21, 2019 Hi scrutinizer, Welcome to Affinity Forums Maybe you can try record it with your phone's camera when it happens? Also it would help if you could specify your Mac specs. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
scrutinizer Posted August 24, 2019 Author Share Posted August 24, 2019 The issue has mystically gone. I don't know what caused it. I have both old and new versions. Quote MacBook-Pro mid-2012 15.4" 1440 x 900 Core i7 2.3 GHz DDR3 1600 MHz 16GB NVIDIA GeForce GT 650M 512 MB + Intel HD Graphics 4000 1024 MB CT1000MX500SSD1 1TB + CT500MX500SSD1 500 GB Crucial AFFINITY DESIGNER 1.10 Link to comment Share on other sites More sharing options...
scrutinizer Posted August 25, 2019 Author Share Posted August 25, 2019 Ok, so another observation of mine. The issue would go away when I record the screen. Does screen recording in macOS utilize the dedicated graphics card if it's present in the machine (it is in mine - nVidia GT 650M)? If yes then this tells me that at some point hardware acceleration is not used properly in 10.7.5. BTW, it occasionally would happen in 10.9.5 as well. As for the requested pictures I already had uploaded screenshots earlier in the other thread about the same issue, click the link. Stripped artboard - Lion Quote MacBook-Pro mid-2012 15.4" 1440 x 900 Core i7 2.3 GHz DDR3 1600 MHz 16GB NVIDIA GeForce GT 650M 512 MB + Intel HD Graphics 4000 1024 MB CT1000MX500SSD1 1TB + CT500MX500SSD1 500 GB Crucial AFFINITY DESIGNER 1.10 Link to comment Share on other sites More sharing options...
scrutinizer Posted September 2, 2019 Author Share Posted September 2, 2019 Hello, I managed to capture a lot more of this glitch. Watch what happens opening and zooming and panning across a SVG image. Affinity_Dgn-zz_1280x716_MP4.mp4 Quote MacBook-Pro mid-2012 15.4" 1440 x 900 Core i7 2.3 GHz DDR3 1600 MHz 16GB NVIDIA GeForce GT 650M 512 MB + Intel HD Graphics 4000 1024 MB CT1000MX500SSD1 1TB + CT500MX500SSD1 500 GB Crucial AFFINITY DESIGNER 1.10 Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 3, 2019 Staff Share Posted September 3, 2019 Thanks. We've not seen this before. It's most likely a hardware/driver issue on your machine, as we could not replicate this here, nor had any other reports of this issue so far. I will pass this on to our developers, but it's unlikely we can "fix" it. Quote Link to comment Share on other sites More sharing options...
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