afbatch Posted August 20, 2019 Share Posted August 20, 2019 This was originally a Publisher file (ADC Window Film), but the only app that will open it now is Photo. So I used it to finish everything up. Whenever I try to open this file in Designer or Publisher, the application crashes on my machine. It opens fine it Photo (1.7.1 & 1.7.2). I just tried it with version 1.7.2 of Designer, and the same thing happens. Attached is the Photo file and a dump from Publisher 1.7.1. I don't get a dump from any of the 1.7.2 apps. ADC Window Film.afphoto AF Publisher Dump.txt Quote Link to comment Share on other sites More sharing options...
Hangman Posted August 20, 2019 Share Posted August 20, 2019 Hi afbatch, The file is opening quite happily here in both AD and APub. What is slightly odd though is, because the .tif file KWB_2019-08-09_0095-Edit is linked in your original APub document it invokes the Resource Manager across all three apps despite Resource Manager currently only being an APub feature (as far as I'm aware)... It actually functions in both AD and AP in the same way as APub, allowing me to replace the missing .tif file with another file despite the fact you can't re-invoke the Resource Manager through either AD or AP unless I'm missing something... Maybe this is expected behaviour but seems strange if you are unable to re-invoke in AD and AP directly. Resource Manager Appears in both AD and AP when opening an AP file with a Linked Resource originally created in APub Is this expected behaviour? Quote Affinity Designer 2.4.1.2344 | Affinity Photo 2.4.1.2344 | Affinity Publisher 2.4.1.2344 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8, Magic Mouse Link to comment Share on other sites More sharing options...
afbatch Posted August 20, 2019 Author Share Posted August 20, 2019 That is odd. In both AD and AP, I see the resource dialog come up, but I'm unable to do anything before it crashes. Have you tried it in 1.7.1 or 1.7.2? Quote Link to comment Share on other sites More sharing options...
Hangman Posted August 20, 2019 Share Posted August 20, 2019 This is in 1.7.2 across the board. If I click on Resource Manager in either app it seems to function as expected and allows me to replace your missing linked .tif file with one of my own quite happily... Maybe your crash report will give the dev team some pointers as to the cause... Quote Affinity Designer 2.4.1.2344 | Affinity Photo 2.4.1.2344 | Affinity Publisher 2.4.1.2344 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8, Magic Mouse Link to comment Share on other sites More sharing options...
afbatch Posted August 20, 2019 Author Share Posted August 20, 2019 I hope so. It has something to do with the linked file. I removed the linked file in AP. Then I was able to open the file in APub and add the resource again. Now it works fine. For me, the file is on an external drive and the image is on another external drive. I wonder if that has anything to do with it. It was something to do with the linking and that the file had changed, but who knows what? Thanks for checking it out on another machine! :-) Quote Link to comment Share on other sites More sharing options...
Hangman Posted August 20, 2019 Share Posted August 20, 2019 It could well be though I would have assumed/hoped that having files on an external drive wouldn't cause an issue! Quote Affinity Designer 2.4.1.2344 | Affinity Photo 2.4.1.2344 | Affinity Publisher 2.4.1.2344 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8, Magic Mouse Link to comment Share on other sites More sharing options...
Staff Sean P Posted August 21, 2019 Staff Share Posted August 21, 2019 Hi afbatch, Would you be willing to attach a copy of the offending TIF file you originally used please? If we can get the file and reproduce the crash I can get it passed on to development. Please use this link below to upload to our internal Dropbox account:https://www.dropbox.com/request/AcyeuDaE3qAIA5tbDuPU Quote Link to comment Share on other sites More sharing options...
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