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Updates Affinity Designer - Not working on Mac


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I have both Affinity Photo and Designer on my Mac.  Photo updates automatically but Designer has not.  When I go into Affinity Designer on the App Store it wants me to purchase again.  I do not have an Affinity account to check online, I purchased thru App Store. It shows that I'm still on version 1.6.1 How do I update this app?

Any help is appreciated.

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  • Staff

Hi ESP,

Welcome to the forums :)

Please try the following:

  1. Open the Mac App Store
  2. Log out of the store
  3. Restart your Mac
  4. Log back into the Mac App Store and go to Updates - if the update is still not showing please try using Store>Reload Page from the top menu.

If the app update is still not showing and you're being prompted to purchase the app, is it possible that Affinity Designer was purchased under a different Mac App Store login? 

Please Note: I am now out of the office until Tuesday 2nd April on annual leave.

If you require urgent assistance, please create a new thread and a member of our team will be sure to assist asap.

Many thanks :)

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