markbowen Posted August 19, 2019 Share Posted August 19, 2019 Hi, Was just trying to create a colour palette from an image (Swatches->Create Palette From Image…) and first problem is that when clicking the Create button AP crashes every single time. I can screenshot the colours so not a massive problem at the moment but does crash consistently every single time. Also after the first crash I noticed that changing the number of colours to anything other than the default 5 and then pressing the Preview button did nothing. I had to use the slider to change the number of colours and then press Preview, then it worked again. Again nothing major but definitely not working here. Thanks, Mark Quote https://www.instagram.com/mbphotomanipulationshttps://www.behance.net/mbphotomanipulations Affinity Photo 1.7.2 Mac OSX 10.12.5 Mac Pro (Mid 2010) Link to comment Share on other sites More sharing options...
Staff MEB Posted August 19, 2019 Staff Share Posted August 19, 2019 Hi markbowen, I'm not able to reproduce the crash here. Do you mind attaching the crash report to your reply please (press alt and drag the icon from the crash report window title bar to the desktop to quickly create a copy of it). Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
markbowen Posted August 19, 2019 Author Share Posted August 19, 2019 Hmm okay and now it doesn't want to crash for me. Was going to make a screencast but now it's not crashing!! It is however still having problems with entered numbers. Will make a screencast showing that now. Thanks, Mark Quote https://www.instagram.com/mbphotomanipulationshttps://www.behance.net/mbphotomanipulations Affinity Photo 1.7.2 Mac OSX 10.12.5 Mac Pro (Mid 2010) Link to comment Share on other sites More sharing options...
markbowen Posted August 19, 2019 Author Share Posted August 19, 2019 Actually I see what is happening now. You can't just update the number in the field. You have to tab out of the field first in order for it to update so all working although might be better if you didn't have to tab out in order for it to update? Best wishes, Mark Quote https://www.instagram.com/mbphotomanipulationshttps://www.behance.net/mbphotomanipulations Affinity Photo 1.7.2 Mac OSX 10.12.5 Mac Pro (Mid 2010) Link to comment Share on other sites More sharing options...
markbowen Posted August 19, 2019 Author Share Posted August 19, 2019 And as SOON as I figured out the one thing it starts to crash again!! Also DID get an error report window pop up this time so have attached that here for you. Best wishes, Mark Affinity Photo_2019-08-19-151404_Mac-Pro.crash Quote https://www.instagram.com/mbphotomanipulationshttps://www.behance.net/mbphotomanipulations Affinity Photo 1.7.2 Mac OSX 10.12.5 Mac Pro (Mid 2010) Link to comment Share on other sites More sharing options...
Staff MEB Posted September 2, 2019 Staff Share Posted September 2, 2019 Thanks for the crash report @markbowen. I'm still not able to replicate it here let's hope the crash report shed some light on what's going on. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Gitmesteak Posted September 3, 2019 Share Posted September 3, 2019 Hello, I have been experiencing this crash also, I see it more often when I have a couple (more than 3) raw files open and developed. My workflow is to typically create a gradient map on each along with a curves adjustment layer. When I go to create a new palette from an image, it will crash if the number is changed from the standard 5 to say, 8 or 10 colors. Image is a PNG file. Environment: macOS: 10.13.6 AP: 1.7.2 Thanks, Quote Link to comment Share on other sites More sharing options...
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