markw Posted August 16, 2019 Share Posted August 16, 2019 I originally posted about this in the Photo Beta forum when I first encountered it. But now I see it effects all three apps. Details in my original post here: https://forum.affinity.serif.com/index.php?/topic/95572-affinity-photo-beta-172153-gm-incorrect-language-in-open-file-window/ Quote macOS 10.15.7 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 19, 2019 Staff Share Posted August 19, 2019 Hi @markw, Have you got anything at all set in French? Thanks, Gabe. Quote Link to comment Share on other sites More sharing options...
markw Posted August 19, 2019 Author Share Posted August 19, 2019 No, nothing set to French. My system language is set to British English and the Affinity apps language to ‘Default’. This is the only Affinity window that behaves like this as fare as I’ve seen so far. Quote macOS 10.15.7 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M Link to comment Share on other sites More sharing options...
Alfred Posted August 19, 2019 Share Posted August 19, 2019 1 hour ago, GabrielM said: Have you got anything at all set in French? As Mark observed in the other thread, it’s a mixture of languages. There’s French in the first screenshot but Portuguese in the second one. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 19, 2019 Staff Share Posted August 19, 2019 What happens if you change the app language to English? Quote Link to comment Share on other sites More sharing options...
markw Posted August 19, 2019 Author Share Posted August 19, 2019 Well, that could have gone better! Set app language to English as per suggestion. Window still using French/Portuguese but now minus the expand triangle to the left of where it says Foto. On switching the language back to Default again, I find that the expansion triangle remains missing! Quote macOS 10.15.7 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 20, 2019 Staff Share Posted August 20, 2019 Can you try this? Close Photo . Open Finder. Go > Go to Folder > ~/Library/Containers/com.seriflabs.affinityphoto/Data/Library/Application Support/ and rename user to user.backup. Reopen Photo. Quote Link to comment Share on other sites More sharing options...
markw Posted August 20, 2019 Author Share Posted August 20, 2019 Good morning Gabriel No, that made no difference to the languages being displayed either . Restarting the computer after changing the apps language brings back the expansion triangle next to 'Foto' but otherwise still no English! Am I the only user this is happening to? Quote macOS 10.15.7 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 20, 2019 Staff Share Posted August 20, 2019 I'm afraid you're the only one. I've checked it on our end and we are not responsible for that bit of translation. We translate within the app, but any Open/Save dialogues are handled by the OS. Can you perhaps try to log in on a guest account and see if that is any different? Quote Link to comment Share on other sites More sharing options...
markw Posted August 20, 2019 Author Share Posted August 20, 2019 Hi again and thank you for your time over this So I set up another account and it behaves in just the same way. Following your comment about the Affinity apps using the OS for Open/Save windows, I’ve had a poke about with other apps both Apple and other third party ones and all do the same. So as you say this is obviously something at a system level on just my machine. But I have no idea exactly when it started or why. Quote macOS 10.15.7 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 20, 2019 Staff Share Posted August 20, 2019 I suggest you give Apple a ring and see what they say. If you don't mind coming back here when you have a solution would be much appreciated. Even though we've not seen this before, it might pop-up in the future Quote Link to comment Share on other sites More sharing options...
markw Posted August 20, 2019 Author Share Posted August 20, 2019 I’m actually going to be near the local Apple store Thursday so maybe pop in with the laptop and see what their resident Gurus have to say. If I find an answer will let you know. Quote macOS 10.15.7 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M Link to comment Share on other sites More sharing options...
markw Posted August 22, 2019 Author Share Posted August 22, 2019 So, I spent a fun 30/40 minutes or so with an Apple tech trying different things to figure out what was happening here. I think they were quite interested as nobody there had seen anything like this before but we got nowhere in identifying a direct cause + remedy sadly. In the end we reinstalled a fresh copy of the OS and all is back to how it should be. Quote macOS 10.15.7 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M Link to comment Share on other sites More sharing options...
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