sarah37 Posted August 11, 2019 Posted August 11, 2019 Hello, I'm unable to open Designer. I don't know when this problem started - I didn't use it for a while and then when I tried opening recently it wouldn't. I've uninstalled, rebooted and reinstalled, but no change. Attaching pictures of what it looks like when starting up and in the task manager. I really need this to work urgently as I need to create graphics for coming Friday so any suggestions are appreciated. Thanks, Sarah
Mark Ingram Posted August 12, 2019 Posted August 12, 2019 Do you have Duet Display installed? Or any other software on this list: Patrick Connor 1
sarah37 Posted August 12, 2019 Author Posted August 12, 2019 2 hours ago, Mark Ingram said: Do you have Duet Display installed? Or any other software on this list: I did have Duet Display installed! Just uninstalled it and it's working perfectly now. I only needed Duet for a one-off project, so not an issue for me to get rid of it - still worth fixing in the future I think? Thanks a lot! Mark Ingram 1
Mark Ingram Posted August 12, 2019 Posted August 12, 2019 1 hour ago, sarah37 said: I did have Duet Display installed! Just uninstalled it and it's working perfectly now. I only needed Duet for a one-off project, so not an issue for me to get rid of it - still worth fixing in the future I think? Thanks a lot! Good, I'm glad it's working again for you! There isn't anything for us to fix - it's Duet Display that is caused the problem, and I believe it has now been fixed (by them) in later versions (in case you ever need to install it again). sarah37 1
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