andrew_p Posted August 8, 2019 Share Posted August 8, 2019 Hi team, I’m using 1.7.1.1 on an iPad 11’ iOS 12.4. I haven’t been able to reliably reproduce it but I recently had a lot of crashes when adding guides. These aren’t even benign crashes, every time all the data was unrecoverably lost since the last save (or all if there was no save). Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 14, 2019 Staff Share Posted August 14, 2019 Hi @andrew_p, Can you please attach the crash reports so we can see what's going on? You can find them in Settings > Privacy > Analytics > Analytics Data Thanks, Gabe. Quote Link to comment Share on other sites More sharing options...
andrew_p Posted August 14, 2019 Author Share Posted August 14, 2019 Here are all the Designer related logs from 08-08-2019. Designer iPad.wakeups_resource-2019-08-08-132600.ips Designer iPad.wakeups_resource-2019-08-08-133341.ips Designer iPad.wakeups_resource-2019-08-08-121607.ips Designer iPad-2019-08-08-132909.ips Designer iPad-2019-08-08-131139.ips Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 15, 2019 Staff Share Posted August 15, 2019 Thanks. Unfortunately, there is not enough info in these to point out what's causing it. Is there any chance you can start a screen recording while you work and perhaps catch a crash in action? That way we might be able to see what's going on. Quote Link to comment Share on other sites More sharing options...
andrew_p Posted August 16, 2019 Author Share Posted August 16, 2019 Of course, I'll post one here when I have the chance. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.