michabear Posted August 6, 2019 Share Posted August 6, 2019 I've encountered an issue with the Move Tool (Black Cursor Icon) after I've saved my file. Once the file is saved, the move tool only selects the objects but will not drag them/move them. I also am no longer able to resize objects perhaps related to the Move Tool's overall functionality. The only way I am able to resolve this issue is by shutting down the entire program, opening it up again then re-opening the file. This can be very disruptive to my workflow, and I do like to save my files periodically to avoid losing any significant work. The video attached shows me saving a file midway, then no longer being able to move selected objects. Thank you, hope this can be resolved soon! System Information: I'm using the Microsoft Surface Laptop on Windows 10 Pro Operating System Version 1803 OS Processor Intel(R) Core(TM) i76600U CPU 2.60GHz 2.81GHz Power saving GPU Intel(R) HD Graphics 520 High-Performance GPU NVIDIA GeForce GPU Installed RAM 16.0 GB 64-bit operating system, x64-based processor Move Tool Issue.mp4 Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 13, 2019 Staff Share Posted August 13, 2019 Hi @michabear, Sorry for the delayed reply. When this happens, can you use your mouse/touchpad (and not the pen/finger) to move-resize? Thanks, Gabe. Quote Link to comment Share on other sites More sharing options...
Ron P. Posted August 14, 2019 Share Posted August 14, 2019 Hi @GabrielM I noticed this behavior also. While it does not completely freeze the program, I couldn't pan (drag) my desktop/image. I could zoom in / out, select other tools, just no use of the move tool. As Micabear posted, the only way to fix it, restart AP. Might note that I run 2 monitors, and on my 2nd monitor I had a video tutorial playing. I would switch back and forth to pause the video. It was during this switching I noticed the problem in AP. Quote Affinity Photo 2.5..; Affinity Designer 2.5..; Affinity Publisher 2.5..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
ArtistJaime Posted November 7, 2019 Share Posted November 7, 2019 I also am having this problem after saving. I can't get the move tool to work whether I use my mouse or pen on a Wacom tablet. Any thoughts? Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted November 8, 2019 Staff Share Posted November 8, 2019 Can you try to disable Windows Ink in Wacom Tablet Properties > Mapping and see if that's any better? Quote Link to comment Share on other sites More sharing options...
Catshill Posted November 8, 2019 Share Posted November 8, 2019 I experienced the same issue for the first time in APub. I deleted the imported photo, created a photo frame and placed the image into that. Drag/move then worked. manolofloyd 1 Quote Link to comment Share on other sites More sharing options...
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