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Gnobelix

Problem with the export as PDF file (Beta .442)

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Hello everybody,
I have a small problem with the export of a PDF file.
In Publisher I have created a poster in size A1. (ca. 23,4 in x 33.11 in)
In this document, some pictures were inserted and a text frame filled with text.
Then exported as a PDF file. Now for the problem, when this file is opened in Acrobat Reader,
the Reader freezes and the Reader can only be closed with the task manager.  If this file
will be opened in Photoshop and saved again as a PDF file, can the Reader open this file without problems.
Question: Which settings need to be set in Publisher so that the reader can open this file?

Maybe it is a Bug,  I think  only the development team can judge that.

Because the files are too big, here a Dropbox Link.

 

Cheers

Edit: Link is disabled because problem is fixed.


Affinity Photo 1.7.3.481 :   Affinity Photo-Beta 1.8.0.486   :    Affinity Designer 1.7.3.481:  Affinity Designer-Beta 1.8.0.486:

Affinity Publisher-Beta 1.7.3.475:   Affinity Publisher 1.7.3.481:    Windows 10 Pro  (Version  1903 Build 18362.295)

 

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The PDF opens fine  for me in Adobe Acrobat DC and Adobe Acrobat Reader DC.

The only differences are that when you re-save in Photoshop you are saving to a different PDF version, probably with other subtle differences in export settings that might be causing this, but I'm not sure it's a bug with the PDF we are producing.


Serif Europe Ltd. - www.serif.com

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Hello @Jon P,
thanks for the reply.
I think, the bug is fixed for me. I have uninstalled and reinstalled Acrobat Reader.
Now you can open large PDF files that are exported by Publischer.
There were never any problems with smaller files,
that's why I did not suspect the reader as the offender.
all is good;-)

 

Cheers


Affinity Photo 1.7.3.481 :   Affinity Photo-Beta 1.8.0.486   :    Affinity Designer 1.7.3.481:  Affinity Designer-Beta 1.8.0.486:

Affinity Publisher-Beta 1.7.3.475:   Affinity Publisher 1.7.3.481:    Windows 10 Pro  (Version  1903 Build 18362.295)

 

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