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*Possible* bug in Designer/iOS


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Select Print while in a document. If no printer is set up or detected, pressing “Cancel” has no effect, and after several moments, Designer quits.

i say ‘possible bug’ because maybe Designer is trying to find a printer that isn’t there, then finally bails?

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Is there a crash report in the Settings app under ‘Privacy  > Analytics > Analytics Data’? Look for a filename of the form 'Designer iPad-YYYY-MM-DD-hhmmss.ips’, where ‘YYYY-MM-DD’ is a datestamp and ‘hhmmss’ is a timestamp; if you find a relevant file, use the ‘Share ’ button to save it to somewhere such as cloud storage so that you can attach it to a new post in this thread.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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1 hour ago, VectorCat said:

Is it safe and acceptable to simply post it here?

Rather than pasting the text directly into a post (which would force users to do a lot of scrolling to read any further posts to the thread) create a new document in the Notes app and paste the analytics data into it. Then use the ‘Save to Files’ option to share the file to somewhere ‘On My iPad’ and attach it here.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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This works as expected in the current beta. No printer located, no option to print, only cancel.

 

1F0C556F-3E28-49C4-97D1-98C354F72047.png

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M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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  • 2 weeks later...

I just tried again, and am able to cancel straight away. I don’t get the sense that Designer is struggling to find a printer that I haven’t set up for it. Seems the air is filled with all kinds of wifi-capable devices in our neighborhood, so I can see how a device, asked to print, might have its hands full trying to sort it all out...

I hope this confirms a change, and thank you for reading.

 

 

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