Can't Install or Remove a Brush or Brushes without Affinity Photo Crashing Each Time

[Billieboo13]

Hi Everyone,

I am using affinity 1.7.1.404 I think that's the latest update right? I haven't used affinity for a while and had to re-install windows on my pc as it all crashed and died on me so fresh new install. I opened it and all was going well, then after adding a couple of brushes it started to crash every time I tried to add a brush set or delete one. I have reset the brushes, still the same, when I import brushes or try to delete them affinity crashes and when I open it back up they are installed or deleted but seeing as I have a ton of brushes I want to install this is going to take forever this way and surely it shouldn't be happening this way?

I have tried the duplicating of the raster_brushes.propcol that I saw on another post but still no luck. I have un-installed and re-installed to no avail? Also weird, the re-install didn't ask me to activate with my serial number?

I am on windows 10 (latest update available to me) 64-bit. i7 core, 16gb Ram, 3.4ghz, Nvidia GeForce GTX 1060 6GB

I don't suppose anyone knows how to fix this?

Thanks!

Billie

[Billieboo13]

I have somehow fixed it! I uninstalled again and went into all my pc folders to delete every folder I could find to do with affinity photo. Re-installed and so far so good with the brushes, still didn't ask me to add my product key though which seems weird? For now at least I can get my brushes sorted!