Peter Pokorny Posted July 31, 2019 Posted July 31, 2019 Just expirienced 2 crahes reproduceable White Setting Update Export for tiff File. 1. dokumentmenu — Export 2. Set tiff 16bit 3. set Save ap layers 4. starten to entre a new Name during that Ap crashed without producing and Report Quote
Staff Chris B Posted August 1, 2019 Staff Posted August 1, 2019 Hey Peter Pokorny, I tried reproducing this but it won't crash for me on the App Store or beta versions. I wonder if it happens whilst the app is 'Generating export' at the bottom of the screen. When the iPad crashes you won't get a popup but can you let me know if there's anything here:Settings > Privacy > Analytics > Analytics Data and look for the Photo iPad crash. Then click Share to save to an .ips file. You can then save it to a cloud service and attach it here. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
Peter Pokorny Posted August 1, 2019 Author Posted August 1, 2019 Hi Chris! Tried it again after 1 just started the iPad and it worked this time for me too. As it happened yesterday the beta didn't produced a report and just closed. I will watch the export behavior to see if this happens after having worked over 1 to 2 hours on another picture again. Quote
Peter Pokorny Posted August 1, 2019 Author Posted August 1, 2019 have had edited yesterday a picture about 1 to 2 hours and wanted to export the finished but unsaved picture in a tiff file. I tried it twice with the same thing happened both times, the app closed before I was able to say ok or share and in analytics there was no report about it. Quote
Peter Pokorny Posted August 3, 2019 Author Posted August 3, 2019 Just experienced the same crash situation. AP was creating export and than suddenly crashed and created this time a crash report. But I don't have under share any option to save the report somewhere else. Quote
DM1 Posted August 4, 2019 Posted August 4, 2019 Peter, if you have Documents app by Readdle (free), you can tap Share and Copy to Documents as a .ips file that can be attached to your post. This saves scrolling forever to get past your post on this thread. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/
Peter Pokorny Posted August 6, 2019 Author Posted August 6, 2019 Documenta Crash Report Documenta Crash Report Quote
Peter Pokorny Posted August 6, 2019 Author Posted August 6, 2019 Here two pictures for the Export issue creating the Export Nerds endlessly and crashes from Time to Time Quote
Peter Pokorny Posted August 6, 2019 Author Posted August 6, 2019 Sometimes exportdialog crashes and sometimes exportcreation Works but After returning the picture just white on Every laxer. Export Creative last very Long. 4DFCC539-9722-4C9C-A14C-9AA54C6ED950.MP4 Quote
Staff Gabe Posted August 9, 2019 Staff Posted August 9, 2019 Sorry for the delayed reply. I've logged this with our developers. stokerg and Chris B 1 1 Quote
Peter Pokorny Posted August 17, 2019 Author Posted August 17, 2019 I am sorry to post into this topic again. But obviously it haven't helped to log this with your developers. I have just tried it with the new 1.7.2 release and it crashed again after some minutes trying to create an Tiff (16bit RGB) export. It starts to be frustrating to report this issue again and again and do see any changes or even to don't see it solved. Quote
Staff Gabe Posted August 19, 2019 Staff Posted August 19, 2019 I'm afraid this issue has not been marked as fixed. Sorry Quote
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