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Posted

Just expirienced 2 crahes reproduceable White Setting Update Export for tiff File.

1. dokumentmenu — Export

2. Set tiff 16bit

3. set Save ap layers

4. starten to entre a new Name 

during that Ap crashed without producing and Report

  • Staff
Posted

Hey Peter Pokorny,

I tried reproducing this but it won't crash for me on the App Store or beta versions. 

I wonder if it happens whilst the app is 'Generating export' at the bottom of the screen. 

When the iPad crashes you won't get a popup but can you let me know if there's anything here:
Settings > Privacy > Analytics > Analytics Data and look for the Photo iPad crash. Then click Share to save to an .ips file. You can then save it to a cloud service and attach it here.

 

Posted

Hi Chris!

Tried it again after 1 just started the iPad and it worked this time for me too. As it happened yesterday the beta didn't produced a report and just closed. 
I will watch the export behavior to see if this happens after having worked over 1 to 2 hours on another picture again. 

Posted

have had edited yesterday a picture about 1 to 2 hours and wanted to export the finished but unsaved picture in a tiff file. I tried it twice with the same thing happened both times, the app closed before I was able to say ok or share and in analytics there was no report about it. 

Posted

Just experienced the same crash situation. AP was creating export and than suddenly crashed and created this time a crash report. But I don't have under share any option to save the report somewhere else. 

Posted

Peter, if you have Documents app by Readdle (free), you can tap Share and Copy to Documents as a .ips file that can be attached to your post. This saves scrolling forever to get past your post on this thread.

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

Posted

I am sorry to post into this topic again. But obviously it haven't helped to log this with your developers. I have just tried it with the new 1.7.2 release and it crashed again after some minutes trying to create an Tiff (16bit RGB) export. It starts to be frustrating to report this issue again and again and do see any changes or even to don't see it solved. 

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