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Designer on iPad Crash


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  • Staff

Hi @Kpelfrey,

Try this please. 

Tap-hold on that project until it "pops out" slightly. Drag it as if you were to re-arrange it, then swipe up from the bottom with another finger, open Files and drop it somewhere on your files. See if that works.  

Thanks,

Gabe. 

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  • Staff

If you need that file, try this: 

Download iMazing (free app for Mac), connect your iPad to your Mac to make a backup of the iPad, and then looked through the backup , inside the Affinity Photo folder > Library > Application Support > com.seriflabs.affinityphoto.ios > Autosave , and look for an autosave of that file. Once the file is exported, it can be renamed to .afphoto and it should work.

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@GabrielM

I was able to recover my file using the method you described.

However, now whenever I try to add a pixel paint brush stroke the app crashes. The same doesn’t appear to be true when adding a vector paint brush stroke. Do you have any advise for what might be causing this?

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