Peely Posted July 28, 2019 Share Posted July 28, 2019 After opening a third Raw image in Affinity Photo, the crop and select tool decide not to work, (It freezes). Other parts of the programme seem fine. I have to close the programme and re-start it. As I need to edit many pictures a day for a living, it's getting really frustrating. The Image below is only the second one I tried to edit and the programme froze. Quote Link to comment Share on other sites More sharing options...
HVDB Photography Posted July 28, 2019 Share Posted July 28, 2019 Have you got a screen recording of this behavior in action? Quote Affinity Photo 2.3.1 Laptop MSI Prestige PS42 Windows 11 Home 23H2 (Build 22631.3007) - Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 2.00 GHz - RAM 16,0 GB Link to comment Share on other sites More sharing options...
Staff Chris B Posted July 31, 2019 Staff Share Posted July 31, 2019 Hey Peely, I cannot reproduce this. As HVDB Photography has suggested, could you do a recording so we can see what's happening or attach your images and tell me exactly what steps you're taking? I opened 15 images and could happily crop them all numerous times without any hiccups. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Peely Posted August 1, 2019 Author Share Posted August 1, 2019 It works ok when opening JPG files, It's when I open RAW files from my Nikon A1000, which is an NRW file. Quote Link to comment Share on other sites More sharing options...
HVDB Photography Posted August 1, 2019 Share Posted August 1, 2019 7 hours ago, Peely said: It works ok when opening JPG files, It's when I open RAW files from my Nikon A1000, which is an NRW file. Would you mind uploading one of those NRW files , or provide a download link so we can have a look at ? Quote Affinity Photo 2.3.1 Laptop MSI Prestige PS42 Windows 11 Home 23H2 (Build 22631.3007) - Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 2.00 GHz - RAM 16,0 GB Link to comment Share on other sites More sharing options...
Peely Posted August 2, 2019 Author Share Posted August 2, 2019 Here is a Onedrive link to one of the NRW pictures...https://1drv.ms/u/s!Aj6jZStUC1U6jeA8em4GO2-Fv46Eqw?e=anrzZo Quote Link to comment Share on other sites More sharing options...
HVDB Photography Posted August 2, 2019 Share Posted August 2, 2019 Hi @Peely Like Chris. B, I can't reproduce this either. Works great for me. As seen in the attachment, I have 4 RAW files (among yours) open, all 4 cropped. Hubert Quote Affinity Photo 2.3.1 Laptop MSI Prestige PS42 Windows 11 Home 23H2 (Build 22631.3007) - Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 2.00 GHz - RAM 16,0 GB Link to comment Share on other sites More sharing options...
Peely Posted August 3, 2019 Author Share Posted August 3, 2019 I have just experienced the same with a JPG image and recorded it. 2019-08-03 15-16-30.mp4 Quote Link to comment Share on other sites More sharing options...
HVDB Photography Posted August 3, 2019 Share Posted August 3, 2019 Strange !! The layer is locked, but when I lock mine it still works ... I suppose you don't have problems with other tools when using the mouse (I'm thinking of a possible wrong behavior (defect) of the left mouse button ??) ? Quote Affinity Photo 2.3.1 Laptop MSI Prestige PS42 Windows 11 Home 23H2 (Build 22631.3007) - Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 2.00 GHz - RAM 16,0 GB Link to comment Share on other sites More sharing options...
Peely Posted August 4, 2019 Author Share Posted August 4, 2019 No HVDB, I use a Wacom tablet. Also, the selection tool does not work. Everything else works fine. This is my operating system, not slow in the slightest. Quote Link to comment Share on other sites More sharing options...
carl123 Posted August 4, 2019 Share Posted August 4, 2019 Windows Ink does not work well with Wacom Tablets Try switching it off Also switch off High Precision Tablet Input in Preferences > Tools if that is selected. Restart Affinity and try again Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
HVDB Photography Posted August 4, 2019 Share Posted August 4, 2019 1 hour ago, Peely said: I use a Wacom tablet. That's what I thought ... Quote Affinity Photo 2.3.1 Laptop MSI Prestige PS42 Windows 11 Home 23H2 (Build 22631.3007) - Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 2.00 GHz - RAM 16,0 GB Link to comment Share on other sites More sharing options...
Peely Posted August 8, 2019 Author Share Posted August 8, 2019 Yes, unplugging my Wacom tablet solved the problem but as I do a lot of surreal compositing, a tablet is a must, as editing with a mouse is like painting with a fish. I will have to revert back to Photoshop which is a shame. As you can see in the image below, It would be really painful putting this image together with a mouse. Quote Link to comment Share on other sites More sharing options...
Peely Posted August 9, 2019 Author Share Posted August 9, 2019 It looks like I have solved the problem. Go into Wacom settings and add Affinity Photo as an application in the settings. So far, no problems. Chris B 1 Quote Link to comment Share on other sites More sharing options...
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