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all was fine from the beginning i installed publisher. then i updated to the last beta version and everything turned out fine, too!
i was working on some projects with no problem.

but since some days publisher crashes very often when i want to start the app. i was guessing a fontcache problem because every time the program was starting i saw the welcome window saying it's loading the fonts. but short time after that the app was crashing. i deleted the cache from time to time and sometimes it helped...
but it didn't solve the problem at the end.

2 times i was putting away the prefs to start fresh- guess what! no deal!

one week ago i updated to WIN10 1903. don't know whether this has anything to do with it.

i put the last DMP files to this notice.

c81cac41-9002-43ce-94f7-d5e591517e88-dump.dmp

46331f14-fe33-4de0-a512-6fae575f98a5.dmp

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Hi @joern_ki,

Unfortunately there isn't much to go on from the crash report from what I can see.

It won't be Windows 10 1903 (or atleast, there is no generic issue with it, as we have it on machines here and a lot of our customers will be on it).

Does the release build also crash on run up?

Thanks

 


Serif Europe Ltd. - www.serif.com

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hi jon!

that's bad to hear!

what did you mean with " Does the release build also crash on run up?"
it crashes when i want to start the app.

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Glad to know the beta versions have fixed it, if it happens again in the betas let me know.


Serif Europe Ltd. - www.serif.com

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