evtonic3 Posted July 25, 2019 Share Posted July 25, 2019 I have time and time again noticed that when I have snapping turned on and I'm working with artboards with multiple complex groups inside them, Designer always crashes. If I reopen this file and I turn snapping off it will work flawlessly. Somone should check this. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 30, 2019 Staff Share Posted July 30, 2019 Hi @evtonic3, Sorry for the delayed reply. So that we are able to investigate bugs thoroughly could you please follow this link and update this post with the followings: https://forum.affinity.serif.com/index.php?/forum/71-bug-reporting/ Thanks Gabe. Quote Link to comment Share on other sites More sharing options...
Staff Ben Posted October 2, 2019 Staff Share Posted October 2, 2019 A sample file, perhaps...? Quote SerifLabs team - Affinity Developer Software engineer - Photographer - Guitarist - Philosopher iMac 27" Retina 5K (Late 2015), 4.0GHz i7, AMD Radeon R9 M395 MacBook (Early 2015), 1.3GHz Core M, Intel HD 5300 iPad Pro 10.5", 256GB Link to comment Share on other sites More sharing options...
evtonic3 Posted October 3, 2019 Author Share Posted October 3, 2019 I've investigated a little further and it appears that after deleting so many autosave files stuck in the app, this issue I've had is gone. Quote Link to comment Share on other sites More sharing options...
evtonic3 Posted October 30, 2019 Author Share Posted October 30, 2019 On 10/2/2019 at 6:58 AM, Ben said: A sample file, perhaps...? Where can I send a file to? I'm still having issues. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted October 30, 2019 Staff Share Posted October 30, 2019 You can upload it to our dropbox account:https://www.dropbox.com/request/0Yw8lOjtliVBc4NFMoiV Quote Link to comment Share on other sites More sharing options...
evtonic3 Posted October 30, 2019 Author Share Posted October 30, 2019 How do you know what I want you to look at in my issues with referencing this post? Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted October 31, 2019 Staff Share Posted October 31, 2019 22 hours ago, evtonic3 said: How do you know what I want you to look at in my issues with referencing this post? I don't know what you mean by this. Sorry. Quote Link to comment Share on other sites More sharing options...
evtonic3 Posted November 4, 2019 Author Share Posted November 4, 2019 On 10/31/2019 at 9:15 AM, Gabe said: I don't know what you mean by this. Sorry. How do I explain the issues I have if I don't add an explanation of my issue or where I have an issue? I don't expect the devs to know what wrong if I just send my file. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 4, 2019 Share Posted November 4, 2019 16 hours ago, evtonic3 said: How do I explain the issues I have if I don't add an explanation of my issue or where I have an issue? I don't expect the devs to know what wrong if I just send my file. If you upload your file to the link that Gabe provided, and indicate here that you've done so, then they will have both your file and whatever context for it you provide here. Gabe 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff Gabe Posted November 5, 2019 Staff Share Posted November 5, 2019 16 hours ago, evtonic3 said: I don't expect the devs to know what wrong if I just send my file. You're right. They won't know unless you tell us what's wrong... I pointed you towards our bug reporting guide in my first reply, but you have not added any details, nor uploaded the file in question. Quote Link to comment Share on other sites More sharing options...
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