Godislove1 Posted July 24, 2019 Share Posted July 24, 2019 I open my View drop down then go to the Studio option then open any panel and try to attach it to the Artboard and then the whole program crashes. I'm running MAC OS 10.14.5 (18F132). This hasn't happened until the most recent update. It keeps putting it in a mode where I have to boot the program and hold control to clear caches a lot. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 29, 2019 Staff Share Posted July 29, 2019 Hi @Godislove1, Sorry for the delayed reply. I cannot replicate this. Can you please attach a screen recording of this in action? Thanks, Gabe. Quote Link to comment Share on other sites More sharing options...
Godislove1 Posted July 29, 2019 Author Share Posted July 29, 2019 22 minutes ago, GabrielM said: Hi @Godislove1, Sorry for the delayed reply. I cannot replicate this. Can you please attach a screen recording of this in action? Thanks, Gabe. @GabrielM Jess. here ya go. Thank you for looking into this. AD_crash.mov Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 29, 2019 Staff Share Posted July 29, 2019 Thanks. Does it crash if you try to do the same on a blank document? Quote Link to comment Share on other sites More sharing options...
Godislove1 Posted July 29, 2019 Author Share Posted July 29, 2019 @GabrielM Yes Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 30, 2019 Staff Share Posted July 30, 2019 Try this please: Close Designer . Open Finder. Go > Go to Folder > ~/Library/Containers/com.seriflabs.affinitydesigner/Data/Library/Application Support/ and rename user to user.backup. Reopen Designer. Quote Link to comment Share on other sites More sharing options...
Godislove1 Posted July 30, 2019 Author Share Posted July 30, 2019 @GabrielM Yay! That seems to have fixed it!! took me a sec to figure out how to find the containers because MAC has them hidden but after that it works great!! Thank you so much!!! Quote Link to comment Share on other sites More sharing options...
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