magicdesign__ Posted July 24, 2019 Posted July 24, 2019 This is a weird one. On the document i am working on (42 pages) in spreads, there have been a few images i have wanted to remove the background of. Using the selection brush tool, it only works on images on the left hand pages. The right hand pages do not register any 'add' or 'subtract' - just does nothing... Quote
magicdesign__ Posted July 24, 2019 Author Posted July 24, 2019 just to add to this, i can drag any of the right page images across to the left hand page, and then the selection brush works on them. Quote
Staff Pauls Posted July 24, 2019 Staff Posted July 24, 2019 Can you provide a small sample document ? Quote
magicdesign__ Posted July 25, 2019 Author Posted July 25, 2019 Hi Paul, I have found the issue in two separate (large) documents. I did set up a fresh doc to replicate, and it didn't happen. I cant upload client files unfortunately. Could it be to do with an image type not being compatible? Quote
dominik Posted July 25, 2019 Posted July 25, 2019 22 minutes ago, magicdesign__ said: Could it be to do with an image type not being compatible? You have to make sure that the image is rasterized (from the right click menu in layers panel). Does this solve this? d. Quote Affinity Suite on Windows (V2) and iPad (V2). Beta testing when available. Windows 11 64-bit - Core i7 - 16GB - Intel HD Graphics 4600 & NVIDIA GeForce GTX 960M iPad pro 9.7" + Apple Pencil
magicdesign__ Posted July 30, 2019 Author Posted July 30, 2019 no - didnt solve the issue. It is basically any image on the right hand side of spread doesnt work, but on the left hand side, it does. If i had to guess, it would be to do with the fact that designer and photo doesnt support 'spreads' and therefore only focuses on left hand page? Quote
Staff Pauls Posted July 30, 2019 Staff Posted July 30, 2019 I think you'll need to provide us a sample file otherwise we're just trying to guess what is happening. The link I provided earlier is private Quote
walt.farrell Posted July 30, 2019 Posted July 30, 2019 41 minutes ago, magicdesign__ said: If i had to guess, it would be to do with the fact that designer and photo doesnt support 'spreads' and therefore only focuses on left hand page? Please explain your scenario a bit more. You've posted in Publisher bugs, and now you're talking about Designer and Photo. Are you using the Designer or Photo Personas on the Publisher pages, or Edit in Designer/Photo, or double-clicking on a linked image file to edit it in a separate Publisher tab, or something else? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
magicdesign__ Posted July 30, 2019 Author Posted July 30, 2019 4 minutes ago, Pauls said: I think you'll need to provide us a sample file otherwise we're just trying to guess what is happening. The link I provided earlier is private i have been able to cut and paste a double page spread into a new document and it has the same error - i'll upload it to you now. Pauls 1 Quote
magicdesign__ Posted July 30, 2019 Author Posted July 30, 2019 5 minutes ago, walt.farrell said: Please explain your scenario a bit more. You've posted in Publisher bugs, and now you're talking about Designer and Photo. Are you using the Designer or Photo Personas on the Publisher pages, or Edit in Designer/Photo, or double-clicking on a linked image file to edit it in a separate Publisher tab, or something else? from within publisher, i am trying to edit an image using photo tab. The rest is explained in my first post. Quote
walt.farrell Posted July 30, 2019 Posted July 30, 2019 1 minute ago, magicdesign__ said: from within publisher, i am trying to edit an image using photo tab. The rest is explained in my first post. So, to be clear: You have a 2-page spread. You want to use some Photo tools on an image on the right-hand page. You switch to the Photo Persona You find that the Selection Brush does not work on the right-hand page in the Photo Persona, but it does work on the left-hand page. Rasterizing the image does not make any difference. Is that accurate? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
magicdesign__ Posted July 30, 2019 Author Posted July 30, 2019 1) i have a 3 page, a 42 page and 128 page document which all has this same error. 2) yes 3) yes 4) yes 5) yes (although i didnt test it again when i created the sample 3 page version i have uploaded) Quote
walt.farrell Posted July 30, 2019 Posted July 30, 2019 Thanks for confirming the workflow. I just tested with my own file, and the Selection Brush works on both pages of the spread. It will be interesting to see what Serif finds from your sample document. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Staff Pauls Posted July 30, 2019 Staff Posted July 30, 2019 Definitely a bug here - I get the not being able to select on the right hand page. However If i make a selection on the left cancel it, then I can make selections on the right. Just got to work out why now Quote
magicdesign__ Posted September 25, 2019 Author Posted September 25, 2019 I am finding that i still have to drag most images across to the left side of the double page spread if i want to use selection brush. Occasionally, it allows me to do it on the right side and i am finding that (when it allows me) it tends to be small file size images that work. Quote
Staff Pauls Posted November 7, 2019 Staff Posted November 7, 2019 I've just checked the issue number and it has not been resolved yet. Quote
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