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Posted (edited)

Affinity Photo Crash

After Updating My Affinity Photo(1.7.1) as I open new file, or when I open some existing file Affinity photo shuts down, and its been three days now and I'am not able to find solution, and my work has been stopped because of this problem

Please help with this situation so that i can continue with my work.

Edited by Manoj Mani
updated the version of my Affinity photo(1.7.1)
  • Staff
Posted

Hi @Manoj Mani,

Welcome to the forums and sorry for the delayed reply. 

Can you try this? 

Close Photo. Navigate to %AppData%\Affinity\Photo\ and rename 1.0 to 1.0.backup. Reopen Photo and see if it's fixed. 

Thanks,
Gabe. 

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