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Print Problem with Designer


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Just installed Designer 1.7.1 on my mac with Mojave.  Tried to print to my Brother B/W laser printer, and it printed just a series of rectangles with gradients.  This shows up like this in the preview as well.    

A Similar document in Publisher with a version of the same image prints fine.     Any ideas here?   Thanks.   

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  • Staff

Hi lkeyes,

If possible please try to attach some photos of your printout, what the preview shows and also a copy of the file you are trying print. If you could also attach the publisher document that is printing correctly that would also help!

Unfortunately without that we're unable to give any guidance or help to narrow down the issue!

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Hi...am attaching files.   PDF, Jpg,  and a screenshot Print.Jpg which shows how it looks on my printer .

I note that the printer is a Brother HL-L2370DW series, and under preferences it shows that it is using CUPs as the driver.   

I'm running on the latest Mac version.   

Lighthouse Printout - Weird .pdf  -- Exported PDF  

922103001_LighthouseGood.thumb.jpg.2c67d58799cc5e5f466187cf77d1e01e.jpg

Lighthouse Outline Combined.afdesign

Print.png

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  • Staff

Thank you for the file. I've reproduced this here and it seems to be caused by the Grey/8 colour format. If you go into Document Setup and change it to RGB/8 you should be able to print your file. In the meantime I will get this logged with development.

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