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DHM

Publisher Export to PDF text all garbled

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This is a nightmare. PDF export just mangles all the text - well not all of it, just most of it. Randomly it leaves bits ok even with exactly the same font, styles, colours, weights,  and the same master objects applied  - you can see in the screenshots one spread in the doc is ok and one is not (most aren;t) . Some headings are ok but body text is mashed. There's no logic to this, nothing consistent about why and how it fails.

Publisher came out just in time for me to start these two jobs with a hard print deadline. After 2 - 3 days of arsing about trying to fix this problem after setting 120 pages, I thought I'd finally solved this by stopping using my FontBase font manager, removing all the Montserrat font versions and reinstalling them to system fonts and trying again for the upteenth time. So I started the other doc. But it's back again.  The problem is, every time I do this reinstalling fonts process, the document seems to interpret the fonts as new fonts, substituting the old, then I have to go through and set everything again. Like hundreds of Latin names in italic in the body copy I will have to go through and manually do again and again, every time it happens. And many more issues besides will need to be addressed again.

This is a real problem. I see someone else has it to - I commented on that thread days back but there's no response on there. This is Windows 10 Pro, Montserrat (Google font) - marked as fully embeddable. I tried turning off the subset option on exports dozens of times and it makes no difference. It's extended this job into days more than it should have been.

I really like what you're trying to do with this suite of software but please please please get this sorted - people are trying to produce pro documents for print but we're falling at the last hurdle. It's pretty crashy too but the recovery so far has been reasonably good. Plenty of other niggles with things but  the PDF export thing really really needs sorting though. Please can somebody look into this urgently?

export-01.JPG

export2.JPG

export 03.JPG


Windows 10 Pro x64 | Core i7-3770k | 16GB RAM | nVidia GeForce GTX 750 Ti | Samsung EVO 850 500GB | 11TB HDDs

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What does the document info for the PDFs say about the encoding for the fonts?


Alfred online2long.gif
Affinity Designer/Photo/Publisher 1.7.1.404 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.1.143 • Designer for iPad 1.7.1.1 • iOS 12.4 (iPad Air 2)

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Hi Alfred - it's as per the attached

pdffonts1.JPG

pdffonts2.JPG


Windows 10 Pro x64 | Core i7-3770k | 16GB RAM | nVidia GeForce GTX 750 Ti | Samsung EVO 850 500GB | 11TB HDDs

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pdffonts1.JPG


Windows 10 Pro x64 | Core i7-3770k | 16GB RAM | nVidia GeForce GTX 750 Ti | Samsung EVO 850 500GB | 11TB HDDs

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I don't get how the font can render ok on one spread but not on the other 24 spreads when they're built from exactly the same master and styles


Windows 10 Pro x64 | Core i7-3770k | 16GB RAM | nVidia GeForce GTX 750 Ti | Samsung EVO 850 500GB | 11TB HDDs

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55 minutes ago, DHM said:

I don't get how the font can render ok on one spread but not on the other 24 spreads when they're built from exactly the same master and styles

I don’t get it either. It also strikes me as odd that the bold and italic styles are CID-keyed TrueType but the others are PostScript Type 1.


Alfred online2long.gif
Affinity Designer/Photo/Publisher 1.7.1.404 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.1.143 • Designer for iPad 1.7.1.1 • iOS 12.4 (iPad Air 2)

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I have exactly the same problem I am using Avenir font. The heavy and light looks fine, but Avenir book pdfs just like yours and need to get this job approved by my client and off to print, so I feel your pain. We need to sort this problem fast, or I'll have to stick with InDesign.

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We're not the only ones. I've found that exporting text to curves seems to make the text render OK. Initially I thought there were problems when viewing in Acrobat but I think it's the shitty render engine. If I import the PDF into Photoshop, the text as curves looks OK. I mean, it's really not a fix but it's probably what I'm going to have to do to get through this project.


Windows 10 Pro x64 | Core i7-3770k | 16GB RAM | nVidia GeForce GTX 750 Ti | Samsung EVO 850 500GB | 11TB HDDs

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On 7/14/2019 at 3:33 AM, Alfred said:

I don’t get it either. It also strikes me as odd that the bold and italic styles are CID-keyed TrueType but the others are PostScript Type 1.

Hello :)

I got such effect with Helvetica font in DrawPlus, PagePlus & Affinity.

If you select the text and change the font with any other then it become normal. (At least for me)

Kind regards

Arun

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2 minutes ago, Arun Sarkar said:

I got such effect with Helvetica font in DrawPlus, PagePlus & Affinity.

Do you mean you get a mixture of TrueType and PostScript, depending on the font style? :/


Alfred online2long.gif
Affinity Designer/Photo/Publisher 1.7.1.404 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.1.143 • Designer for iPad 1.7.1.1 • iOS 12.4 (iPad Air 2)

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2 minutes ago, Arun Sarkar said:

No only TrueType.

Thanks for the clarification, Arun. @DHM’s screenshot of the Document Properties dialog suggests that something else is happening with the Montserrat typeface, but I suppose that’s really a side issue: the main point is that the same font shouldn’t look OK on one page but garbled on another.


Alfred online2long.gif
Affinity Designer/Photo/Publisher 1.7.1.404 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.1.143 • Designer for iPad 1.7.1.1 • iOS 12.4 (iPad Air 2)

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To clarify, all the fonts and weights and styles look fine in the Publisher project doc. They also look OK if I export text as curves. So it's clearly something to do with the process of PDF export.

Interestingly though, I just tried a PDF export of some of the face variants from Photoshop and there's the same issue with the MEDIUM face of Montserrat. So this is weirder than I thought. I've done a complete uninstall and reinstall of the font downloading anew from Google a couple of times during all this and on one occassion it was ok for the entire Publisher doc export as PDF with actual text but on all the others it hasn't. And after that first time that it worked ok, all I did was come back to the file the following day, having rebooted the PC, did a bit more work on it and re-exported to test, and it all went garbled again.

So now I have even less of a clue what the problem is. Something to do with the actual font? At the moment I just wish this wasn't the chosen brand font for this project!


Windows 10 Pro x64 | Core i7-3770k | 16GB RAM | nVidia GeForce GTX 750 Ti | Samsung EVO 850 500GB | 11TB HDDs

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2 minutes ago, DHM said:

 They also look OK if I export text as curves. So it's clearly something to do with the process of PDF export.

I get such issue when there is no embed option in the font. such as Helvetica .

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