DarkClown Posted July 12, 2019 Share Posted July 12, 2019 Somehow all Affinity programs seem to struggle with fonts. For a customer project I installed Adobes "Helvetica Neue LT Std" as OTF. The font displayed properly in Affinity (Publisher - but it's the same with all Affinity products) with all 51 styles showing up in the dropdown list. So I implemented some styles of the font in my document. After restarting the PC the font group is not available any more. There are 2 seperate single entries of the "Helvetica Neue LT Std" with different styles that do not even appear in my document. They all show up with one single style. All other fontstyles are gone. I tried other applications like libre office and Photoshop and here the fonts are still available and accessible (1 fontset- 52 styles). Not good at all. Cheers, Timo i7-12700KF, 3.60 GHz, 32GB RAM, SSD, NVIDIA GeForce RTX 3070, Wacom Intuos 4 Tablet, Windows 11 Pro - AP, AD and APublisher V1 and V2https://www.timobierbaum.com Link to comment Share on other sites More sharing options...
walt.farrell Posted July 12, 2019 Share Posted July 12, 2019 Publisher Beta 1.7.2.420 had a fix for missing fonts. It's been superceded by 1.7.2.422. Perhaps try that beta version if you haven't already? -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
DarkClown Posted July 12, 2019 Author Share Posted July 12, 2019 Hi Walt ... just updated from the beta 420 to 422 (you never know ) - but the problem persitst .... i7-12700KF, 3.60 GHz, 32GB RAM, SSD, NVIDIA GeForce RTX 3070, Wacom Intuos 4 Tablet, Windows 11 Pro - AP, AD and APublisher V1 and V2https://www.timobierbaum.com Link to comment Share on other sites More sharing options...
walt.farrell Posted July 12, 2019 Share Posted July 12, 2019 Too bad. Looks like more work needed on Serif's end, then. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
DarkClown Posted July 12, 2019 Author Share Posted July 12, 2019 True ... (But for the time during download there was hope :-) ) i7-12700KF, 3.60 GHz, 32GB RAM, SSD, NVIDIA GeForce RTX 3070, Wacom Intuos 4 Tablet, Windows 11 Pro - AP, AD and APublisher V1 and V2https://www.timobierbaum.com Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted April 17, 2020 Staff Share Posted April 17, 2020 Sorry. Thank you for reporting a problem using 1.7.x . It appears that a member of the Affinity QA team didn't get round to fully investigating this specific report posted in the bugs forums. We are very sorry for this oversight. Yours is one of a number of reports that I am posting this apology to, using an automated script. Now we have released 1.8.3 on all platforms containing many hundreds of bug fixes, and we hope your problem has already been fully addressed. If you still have this problem in the 1.8.3 release build, then the QA team would really appreciate you reporting again it in the relevant Bugs forum. Report a Bug in Affinity Designer Report a Bug in Affinity Photo Report a Bug in Affinity Publisher Each of those links above contains instructions how best to report a bug to us. If that is what you already did in this thread just copy paste your original report into a new thread. We appreciate all the information that you have including sample files and screen shots to help us replicate your problem. This thread has now been locked as the QA team are not following the threads to which this automatic reply is made, which is why we would appreciate a new bug report if you are still have this problem in the current 1.8.3 release build. Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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