mkmccrone Posted July 10, 2019 Posted July 10, 2019 I was prompted to update to 1.7.1, however the update failed and now I can neither uninstall Photo nor delete it (the folder is locked behind admin privileges, which my windows account is) nor get the update to work. I'm not sure what to do. Quote
Staff stokerg Posted July 11, 2019 Staff Posted July 11, 2019 Hi mkmccrone and Welcome to the Forums First thing to try for any install/update issue, restart the PC and once restarted go to our setup file in your downloads folder and right click this and select Run As Administrator. If the install is still failing then can you check this location for me: %temp%/AffinitySetup To get to that location, call up the Run box by holding down the Windows key and tapping the letter R. Copy and paste the above path into the run box and click okay. That should open a folder, which should contain at least 1 other folder. If there are more than one, find the latest one and open the folder, you should see 2 log files, setup.log and setui.log if you could upload here, i'll be able to help further. Quote
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