greytail Posted July 9, 2019 Share Posted July 9, 2019 I bought Affinity Photo more than a year ago and upgrade recently through the Apple Store. I have discovered that an image created by PTGUI looses its 360 information for Facebook, when I import a PTGUI image in either TiFF or JPEG into the latest version of Affinity Photo. If the image is exported from PTGUI and then uploaded to FB, the information is retained and FB displays a 360 I do not think the older version of Affinity Photo deleted this information and would like to try it unless you have a quick fix for the new version. I used Affinity to edit the nadir. Quote Link to comment Share on other sites More sharing options...
Murfee Posted July 9, 2019 Share Posted July 9, 2019 1 hour ago, greytail said: I bought Affinity Photo more than a year ago and upgrade recently through the Apple Store. I have discovered that an image created by PTGUI looses its 360 information for Facebook, when I import a PTGUI image in either TiFF or JPEG into the latest version of Affinity Photo. If the image is exported from PTGUI and then uploaded to FB, the information is retained and FB displays a 360 I do not think the older version of Affinity Photo deleted this information and would like to try it unless you have a quick fix for the new version. I used Affinity to edit the nadir. Hi Greytail, a beta version has been released, the release notes state that there is a fix for 360 images losing their metadata on export. You might want to give it a try to see if it helps. Beta versions can be installed independently of the App, they can run side by side and will not affect your release version. If you want to give it a try the link below has the download link towards the top. stokerg 1 Quote Link to comment Share on other sites More sharing options...
greytail Posted July 10, 2019 Author Share Posted July 10, 2019 Thanks, the 360 meta info is now back in.... Murfee 1 Quote Link to comment Share on other sites More sharing options...
armstrong360photography Posted July 12, 2019 Share Posted July 12, 2019 Hi. I noticed last night that the iPad version also strips the 360 metadata, which is really disappointing as the 360 tools were the main reason for my purchase. (I’m pretty sure it didn’t when I first purchased it). I was also planning to buy the Mac and PC versions but this has caused me to delay that purchase. I’m glad to read that this has been fixed in the desktop beta, but is there any news on when the iPad version will be fixed too? Quote Link to comment Share on other sites More sharing options...
Murfee Posted July 12, 2019 Share Posted July 12, 2019 7 minutes ago, armstrong360photography said: is there any news on when the iPad version will be fixed too? Hi, it looks like it has been fixed in the beta Quote Link to comment Share on other sites More sharing options...
armstrong360photography Posted July 12, 2019 Share Posted July 12, 2019 That’s good to hear, thanks for your reply. Murfee 1 Quote Link to comment Share on other sites More sharing options...
greytail Posted July 18, 2019 Author Share Posted July 18, 2019 Help, the Beta for Mac Desktop has expired and there seems to be no update in the Apple store to my purchase. Is there another Beta available. I have again lost meta information for displaying a 360 in Facebook Quote Link to comment Share on other sites More sharing options...
R C-R Posted July 18, 2019 Share Posted July 18, 2019 3 hours ago, greytail said: Help, the Beta for Mac Desktop has expired ... https://forum.affinity.serif.com/index.php?/topic/91070-affinity-photo-customer-beta-172146/ has not expired. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
greytail Posted July 18, 2019 Author Share Posted July 18, 2019 okay thank you....is there a way of checking whether the facebook code is in the image? Quote Link to comment Share on other sites More sharing options...
frankster69 Posted July 28, 2019 Share Posted July 28, 2019 Before I make a new post, does anyone know if there is also a fix for the same problem in the Windows app? Kind regards, Frank Quote Link to comment Share on other sites More sharing options...
armstrong360photography Posted August 7, 2019 Share Posted August 7, 2019 Hi - is there any update on the release of the, erm, update? :-) Quote Link to comment Share on other sites More sharing options...
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