Affinity Designer doesn't start at all, after update to 1.7.1

[jhannos]

Hi,

my designer doesn't startup at all, after a update to 1.7.1. The hourglass works a bit, and then nothing.

I can't even tell you the version I had before, but I didn't update from about a year - I never had one problem with affinity designer, I just updated to get to know maybe new features.

Here is the output from windows event log:

Name der fehlerhaften Anwendung: Designer.exe, Version: 1.7.1.404, Zeitstempel: 0x5d05f38b
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 10.0.17763.475, Zeitstempel: 0x69a188f0
Ausnahmecode: 0xe0434352
Fehleroffset: 0x0000000000039129
ID des fehlerhaften Prozesses: 0x980
Startzeit der fehlerhaften Anwendung: 0x01d5367b40857ce5
Pfad der fehlerhaften Anwendung: C:\Progs\Affinity Designer\Designer.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\KERNELBASE.dll
Berichtskennung: 0d38077d-9dc9-44a9-97a1-908e9ec5ccef

---- and ----

 

Anwendung: Designer.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: Ausnahmecode e0434352, Ausnahmeadresse 00007FFC15969129
Stapel:

[jhannos]

Ok, got it to work.

Uninstalled, Moved the old install folder away (which was the necessary step for me), Installed again, Works.

[Dan C]

Hi jhannos,

Welcome to the forums  

I'm very glad to hear it, many thanks for letting me know this is now resolved!