Re_Wien Posted July 9, 2019 Share Posted July 9, 2019 Hello, I created a multi-page document in AF Publisher, about 120 pages. When I want to reopen the file, AF Publisher crashes immediately. There are no images in the document, only text and tables. I don't want to create the file again, what are the ways to open the document? Greetings Ragim Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted July 9, 2019 Staff Share Posted July 9, 2019 Hi Ragim, If you upload your file here I'll see if I can open it, did the file contain any pinned objects? Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Re_Wien Posted July 9, 2019 Author Share Posted July 9, 2019 Hi Jon, I have upload the File. greetings Ragim Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted July 9, 2019 Staff Share Posted July 9, 2019 Thanks, it crashes here and I've logged it for the developers to look into. I think the file has been effected by a bug that is fixed in the current beta, however the current beta will still crash whilst opening this file, but it shouldn't be possible to get it in this state again if you work in the beta. I'll update you if we get any more information or are able to recover this file. Thanks Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Re_Wien Posted July 9, 2019 Author Share Posted July 9, 2019 Thanks for the information. If it helps, I can also send the Affinity Publisher Crashreport from the Macbook. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 21, 2020 Staff Share Posted January 21, 2020 We have made fixes/improvements to this area (Customer file crashes on open) of the program in the latest customer beta. If you would like to try these changes the beta software is available in the forum posts listed below. The latest beta builds are downloadable from links at the top of each of these beta forum posts. Affinity Publisher 1.8.0.535 for Windows Affinity Publisher 1.8.0.535 for Mac These betas install parallel, next to the release version (they do not overwrite your release) and so the fixes can be tried in the beta without affecting your normal workflow in the release version. Once these programs have been through a full beta process the change will be released in a future free 1.8.0 update/patch to all customers. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.