michieluylings Posted July 6, 2019 Posted July 6, 2019 Just downloaded affinity Photo . But during installation it says set up failed. Tried a clean boot/no antivirus/no firewall..... but it still says setup failed. System specs: windows pro 7 64 bit system Aff Photo: file size is 343.6 MB Could you give me some support to fix this? Thx in advance Quote
Staff stokerg Posted July 7, 2019 Staff Posted July 7, 2019 First thing to try for any install issue, restart the PC and once restarted go to our setup file in your downloads folder and right click this and select Run As Administrator. If the install is still failing then can you check this location for me: %temp%/AffinitySetup To get to that location, call up the Run box by holding down the Windows key and tapping the letter R. Copy and paste the above path into the run box and click okay. That should open a folder, which should contain at least 1 other folder. If there are more than one, find the latest one and open the folder, you should see 2 log files, setup.log and setui.log if you can upload those here and i'll take a look and help further Quote
michieluylings Posted July 7, 2019 Author Posted July 7, 2019 Hi thanks for your reply. I uploaded requested files. Hope to hear from you. thx in advance Quote
Staff stokerg Posted July 7, 2019 Staff Posted July 7, 2019 Thanks for uploading the log files. Looks like you've not got enough free space on your C drive, this is the error in the log: +Out of disk space: Out of disk space -- Volume: 'C:'; required space: 1.004.219 KB; available space: 378.200 KB. Free some disk space and retry. Mark Ingram 1 Quote
michieluylings Posted July 8, 2019 Author Posted July 8, 2019 Ah really thx for your support stokerg 1 Quote
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