Michail Posted July 5, 2019 Share Posted July 5, 2019 Unfortunately the "StudioLink" does not work in my installation of the beta. I have installed the betas of AD and AP (414) and also restarted them (several times). Link to comment Share on other sites More sharing options...
Staff Jon P Posted July 5, 2019 Staff Share Posted July 5, 2019 Have you ran up both Designer Beta 1.7.2.414 and Photo Beta 1.7.2.414 since updating? Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Michail Posted July 5, 2019 Author Share Posted July 5, 2019 4 minutes ago, Jon P said: Have you ran up both Designer Beta 1.7.2.414 and Photo Beta 1.7.2.414 since updating? Yes, several times. Link to comment Share on other sites More sharing options...
Move Along People Posted July 5, 2019 Share Posted July 5, 2019 - Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
Staff Jon P Posted July 5, 2019 Staff Share Posted July 5, 2019 If haakoo's suggestion doesn't work, can you navigate to this folder C:\ProgramData\Affinity\Common\1.0\appinfo\Beta and let me know if the date modified of the Designer Beta.appinfo and Photo Beta.appinfo files matches the last time you ran both of those Betas? It might be useful for you to zip up and attach that folder if that's not the case. Edit: Also, did you have any issues with StudioLink in the release build? Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Michail Posted July 5, 2019 Author Share Posted July 5, 2019 45 minutes ago, haakoo said: Rightclick the exe files in the beta folders >choose run as administrator. Many thanks for the tip haakoo. That helped. I didn't have this idea because it wasn't necessary with the release version. 32 minutes ago, Jon P said: If haakoo's suggestion doesn't work, can you navigate to this folder C:\ProgramData\Affinity\Common\1.0\appinfo\Beta and let me know if the date modified of the Designer Beta.appinfo and Photo Beta.appinfo files matches the last time you ran both of those Betas? It might be useful for you to zip up and attach that folder if that's not the case. Haakoo's method worked, but the date in the specified folder is very strange. The "modification date" is 31.10.2017, so I attach the folder anyway.Beta.zip 32 minutes ago, Jon P said: Edit: Also, did you have any issues with StudioLink in the release build? If I remember correctly, there were no problems with the StudioLink with the release build. Move Along People 1 Link to comment Share on other sites More sharing options...
Move Along People Posted July 5, 2019 Share Posted July 5, 2019 - Michail 1 Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
Staff Jon P Posted July 5, 2019 Staff Share Posted July 5, 2019 We are aware of that issue and some work is going on internally to ensure we don't have to continue to use this "workaround" of running as admin. Basically the app loses the permission to write the appinfo files, which causes studiolink to not recognise apps correctly. Users running as admin, or deleting these files have indeed found it seems to fix it, so glad it's working Michail and Move Along People 1 1 Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Move Along People Posted July 5, 2019 Share Posted July 5, 2019 - Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
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