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Bruno Henrique

Suggestion to link the site account with Windows store software

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Hi Bruno Henrique :)

Unfortunately due to the way Microsoft protect their customers data, we aren't given any purchase information regarding our customers here, we are only given sales figures from Microsoft. For this reason we can't like Affinity account with Microsoft Store purchases, the same applies to the Apple Store. Apologies!

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6 hours ago, Favier Brice said:

How can I access the "store.serif.com"'s account if I bought Affinity Photo via Windows Store?

Welcome to the Serif Affinity forums, Favier Brice.

If you have not purchased anything directly from Serif you probably do not have an account on the Serif store.

What are you trying to do?

If you're trying to get the free "Inksy" brushes that are available for download you would follow the link from Photo's Welcome screen, which would take you to the proper spot to create an account and perform the download of those brushes.


-- Walt

Windows 10 Home, version 1903 (18362.239), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.2.471 and 1.7.3.476 Beta   / Affinity Designer 1.7.2.471 and 1.7.3.476 Beta  / Affinity Publisher 1.7.2.471 and 1.7.3.475 Beta

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On 8/25/2019 at 2:59 PM, walt.farrell said:

Welcome to the Serif Affinity forums, Favier Brice.

If you have not purchased anything directly from Serif you probably do not have an account on the Serif store.

What are you trying to do?

If you're trying to get the free "Inksy" brushes that are available for download you would follow the link from Photo's Welcome screen, which would take you to the proper spot to create an account and perform the download of those brushes.

It was in order to downloaded the free "Insky" brushes, indeed.

I thought I need my affinity Photo account; I've created one one Serif Affinity and that's done.

Thank you.

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You're welcome.


-- Walt

Windows 10 Home, version 1903 (18362.239), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.2.471 and 1.7.3.476 Beta   / Affinity Designer 1.7.2.471 and 1.7.3.476 Beta  / Affinity Publisher 1.7.2.471 and 1.7.3.475 Beta

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