Bruno Henrique Posted July 5, 2019 Share Posted July 5, 2019 Tip link the site account with Windows store software, and manage product keys from different platforms. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted July 5, 2019 Staff Share Posted July 5, 2019 Hi Bruno Henrique Unfortunately due to the way Microsoft protect their customers data, we aren't given any purchase information regarding our customers here, we are only given sales figures from Microsoft. For this reason we can't like Affinity account with Microsoft Store purchases, the same applies to the Apple Store. Apologies! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Favier Brice Posted August 25, 2019 Share Posted August 25, 2019 Hi, How can I access the "store.serif.com"'s account if I bought Affinity Photo via Windows Store? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 25, 2019 Share Posted August 25, 2019 6 hours ago, Favier Brice said: How can I access the "store.serif.com"'s account if I bought Affinity Photo via Windows Store? Welcome to the Serif Affinity forums, Favier Brice. If you have not purchased anything directly from Serif you probably do not have an account on the Serif store. What are you trying to do? If you're trying to get the free "Inksy" brushes that are available for download you would follow the link from Photo's Welcome screen, which would take you to the proper spot to create an account and perform the download of those brushes. Alfred 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Favier Brice Posted August 27, 2019 Share Posted August 27, 2019 On 8/25/2019 at 2:59 PM, walt.farrell said: Welcome to the Serif Affinity forums, Favier Brice. If you have not purchased anything directly from Serif you probably do not have an account on the Serif store. What are you trying to do? If you're trying to get the free "Inksy" brushes that are available for download you would follow the link from Photo's Welcome screen, which would take you to the proper spot to create an account and perform the download of those brushes. It was in order to downloaded the free "Insky" brushes, indeed. I thought I need my affinity Photo account; I've created one one Serif Affinity and that's done. Thank you. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 27, 2019 Share Posted August 27, 2019 You're welcome. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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