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Designer Crashes Randomly while printing


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As the title says, since update. 1.7.404 crashes randomly while printing. Doesn't seem to be any pattern to the problem.

Windows 10 64bit, 64gb Ram, Threadripper 1950x, NVIDIA GTX1080.

Gary

Windows 11 Pro, Ryzen 9 7950x, 64GB DDR5 6000mhz, Nvidia 4080 OC 16gb, Dell 38inch curved monitor.

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  • 5 weeks later...
3 hours ago, GabrielM said:

Hi @thegary,

Sorry for the delayed reply. 

Have you got any crash reports in %AppData%\Affinity\Designer\1.0\CrashReports\reports ?

Thanks,

Gabe. 

Here is everything in the directory.

This printing crash started with the newest version. Never happened to 1.6.

0db7ac11-78dc-4db4-996e-304282c69745.dmp

0faedcb2-552c-447c-9f44-4491027ec124.dmp

a89bc267-e885-43d8-8694-e228ccdc5fac.dmp

b6c648ba-9d34-4bf5-a019-b83c58f246a4.dmp

c469b9c9-ff3a-4d47-8228-e5ecfc42d88c.dmp

ec46c409-601b-46bb-9a9f-f585682605c4.dmp

Windows 11 Pro, Ryzen 9 7950x, 64GB DDR5 6000mhz, Nvidia 4080 OC 16gb, Dell 38inch curved monitor.

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2 hours ago, GabrielM said:

What printer have you got? When it crashes, does it send the job to the printer? How often does it happen? Do you mind attaching a few documents that caused the crash?

Its Canon Pixma Pro 100 13x19 printer. 

No the print job doesn't send...installed 1.6, print fine no crashes.

The 1.7 prints crashing are random..

 

Gary

 

Windows 11 Pro, Ryzen 9 7950x, 64GB DDR5 6000mhz, Nvidia 4080 OC 16gb, Dell 38inch curved monitor.

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14 minutes ago, GabrielM said:

Thanks. We've made some improvements they should be included in the next update. 

Thank you!

Looking forward to it...

I am using DESIGNER and PHOTO everyday on FEATURE FILM here in Canada for UNIVERSAL. Software is awesome..

Gary

 

Windows 11 Pro, Ryzen 9 7950x, 64GB DDR5 6000mhz, Nvidia 4080 OC 16gb, Dell 38inch curved monitor.

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11 minutes ago, GabrielM said:

Can you attach a document that's caused the crash? 

I can't because its completely random and i can't share art from this movie. 

Gary

 

Windows 11 Pro, Ryzen 9 7950x, 64GB DDR5 6000mhz, Nvidia 4080 OC 16gb, Dell 38inch curved monitor.

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