happy.burrito Posted July 3, 2019 Posted July 3, 2019 Hello, I am a big fan. I bought all of of your products. But on my "downloads and product keys" page I only have publisher and a few freebies. Missing photo and designer that I want to install on my new computer. Thanks for your help Quote
mac_heibu Posted July 3, 2019 Posted July 3, 2019 I bet, you bought these apps in Apple‘s AppStore. You can download the apps from there again, by logging in and going to the „Purchase“ tab. Quote
Staff SFurniss Posted July 3, 2019 Staff Posted July 3, 2019 If you ordered directly from us please email affinity@serif.com with your order number so we can look into this for you. Quote
happy.burrito Posted July 4, 2019 Author Posted July 4, 2019 21 hours ago, mac_heibu said: I bet, you bought these apps in Apple‘s AppStore. You can download the apps from there again, by logging in and going to the „Purchase“ tab. Mac, you are a genius. Mind telling me where my house keys are? Quote
happy.burrito Posted July 4, 2019 Author Posted July 4, 2019 21 hours ago, SFurniss said: If you ordered directly from us please email affinity@serif.com with your order number so we can look into this for you. Mac was right. I think you ought to put that in your FAQs if it's not there already - to help mommy brains out there Quote
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