brockenflabel Posted July 2, 2019 Share Posted July 2, 2019 I know Serif no longer develops Drawplus, but I purchased it a few months ago from Serif and I really need Autotrace to work. Now with Windows 10 last update it seemed to crash whenever I use it? I read somewhere on the internet that somebody said that Drawplus works best in 32 bit version? On my account page there is only the 64bit version available? How do I get the 32bit version? Anyone have any similar experiences? Thankyou. I really need to get this working again. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 3, 2019 Share Posted July 3, 2019 Hi, @brockenflabel. Sorry to hear you're having problems, but for support for the legacy Serif product line, you need to use the Serif community forum at https://community.serif.com/ This forum (where you posted your question) is just for the newer Affinity line of products. The experts (Serif, and user) in the other forum should be able to help you with any of your needs for the older products. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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