Annfinity Posted July 1, 2019 Share Posted July 1, 2019 Affinity Photo has stolen an entire day from me. I have been wrestling with this software since 8 AM. I was supposed to turn in a draft at 10 AM, I missed that. I was supposed to whip up a few quick graphics for social media management posts at 12 AM, nothing--I'm expecting an angry call from my boss any minute now. Ever since the latest updates, all I've been getting are headaches. The screenshot attached is my current status right now. I have been waiting for the past two hours for affinity to save a document. I need that draft to submit and affinity won't let me save it, let alone export it. As you can see, I had to snap the screen with my phone, because whenever affinity in use my computer stops responding altogether. Everything freezes, lags, crashes...all while AP takes two hours to save a book cover. So far, I'm going to have to purchase a new stapler because I smashed mine into the wall out of frustration. And I might need to buy Rogian because I'm sure I'll wake up with a bald spot in the morning for all the hair-pulling I've been doing all day. All that to say, Affinity Photo 1.7.whatever-version-this-is is currently useless to me right now and I would like someone to kindly instruct me on how to downgrade to the previous version. PLEASE. In the meantime, I will head over to Canva to work try working on my social media graphics before I get fired. Thanks. Jowday 1 Quote Link to comment Share on other sites More sharing options...
Aammppaa Posted July 1, 2019 Share Posted July 1, 2019 Assuming you bought directly from Serif, go to… https://store.serif.com/update/windows/photo/1/ Quote Win10 Home x64 | AMD Ryzen 7 2700X @ 3.7GHz | 48 GB RAM | 1TB SSD | nVidia GTX 1660 | Wacom Intuos Pro Link to comment Share on other sites More sharing options...
Annfinity Posted July 3, 2019 Author Share Posted July 3, 2019 @Aammppaa Thank you Aammppaa 1 Quote Link to comment Share on other sites More sharing options...
Erl_J Posted July 3, 2019 Share Posted July 3, 2019 I've come looking for a spot to file the very same complaint... Mine does attempt to save and ends with COULD NOT SAVE FILE DEVICE IS OUT OF SPACE version 1.7.1.404 I've tried saving on three separate devices two ext hard drive and on the partitioned hard drive on the PC. (sigh) * * * I solved my problem by deleting and reinstalling v. 1.7.1.404... no problems since then. Until that time. . . Quote * * *"Born on Valley Isle, Home now, North Carolina; Aloha, y'all. . ."* * *Affinity Photo 1.7.1.404 | Affinity Publisher 1.7.1.404 | Affinity Designer 1.7.1.404 Razer Laptop, i7 2.80 GHz, 16 GB RAM, 64-bit: WIN 10 Home, 1803; Build 17134.765* * *Until that time. . . Erl_J Link to comment Share on other sites More sharing options...
kumarab123 Posted July 3, 2019 Share Posted July 3, 2019 I made a similar topic. Mine doesn't happen at random though. It takes a few minutes of working on a RAW (maybe it happens with other things too, but that's my usual workflow), and then Affinity just starts crawling/freezing, taking the entire system performance down with it. Don't know what's up. Quote Affinity Photo i7 6700HQ, 16 Gig Ram, GTX 960m, SSD (boot) Windows 8.1 64 Bit Link to comment Share on other sites More sharing options...
Mark Ingram Posted July 3, 2019 Share Posted July 3, 2019 @Annfinity is there any chance you could share the file so we could try it out? Quote Link to comment Share on other sites More sharing options...
Annfinity Posted July 4, 2019 Author Share Posted July 4, 2019 On 7/1/2019 at 4:25 PM, Annfinity said: nto the wall out of frustration. And I might need to buy Rogian because I'm sure I'll wake up with a bald spot in the morning for all the hair-pulling I've been doing @Mark Ingram It wasn't just that one file, it was any file. The app itself freezes and monopolizes my entire computer. Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted July 4, 2019 Share Posted July 4, 2019 37 minutes ago, Annfinity said: @Mark Ingram It wasn't just that one file, it was any file. The app itself freezes and monopolizes my entire computer. So if you make a document with a single rectangle on it, then do Save As, it will freeze your entire computer? Quote Link to comment Share on other sites More sharing options...
Annfinity Posted July 4, 2019 Author Share Posted July 4, 2019 @Mark Ingram Just opening the app alone sometimes freeze my computer. These days I try to make sure every single software on my computer is closed (especially MS Word) and all my WIPs are saved before I open AP because I never know what's going to happen. I use AP daily. Quote Link to comment Share on other sites More sharing options...
MarshallHarrison Posted July 4, 2019 Share Posted July 4, 2019 I don't want to start a war here but... I've been reading up on tablet problems as well as looking at other problems people are having and the common denominator in a lot of the problems is Windows. I spent 25+ years in the Microsoft/Windows camp and was A Microsoft Most Valuable Professional for 6 years. They just seem to have gotten worse and worse about playing nicely with others. I jumped camps and though OSX isn't perfect, it sure seems a a lot more reliable for me. Quote Link to comment Share on other sites More sharing options...
Annfinity Posted July 4, 2019 Author Share Posted July 4, 2019 @MarshallHarrison I'm using a MacBook Pro. I'm running Windows in Bootcamp, because I find that Windows is more compatible with apps that I use on a daily basis and OS makes everything unnecessarily complicated. So I would have to disagree. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted July 4, 2019 Staff Share Posted July 4, 2019 this is a bugs forum please keep it specifically on the topic, thank you Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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