Zaglbauer Posted July 1, 2019 Share Posted July 1, 2019 (edited) Suddenly Publisher quit when clicking on a text frame after working on the table of contents. After restarting the first click inside the document resulted in a crash. Resaving was possible but did not solve the problem. Same when trying to open the document in Affinity Designer. 9-page document is 195 MB despite not containing any photo.L&S Publisher.afpub System: MacOS High Sierra 10.13.6, further information attached. Thank you in advance for your efforts. L&S_Publisher_Kopie.afpub Edited July 2, 2019 by Zaglbauer Added corrupt file after realizing that its size was no problem to upload. :-) Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted July 2, 2019 Staff Share Posted July 2, 2019 I'm afraid it sounds like the file has become slightly corrupt. You don't specify but I assume when you resaved it the attached file is what was saved? Do you have a version of the file that was loading but crashing when interacting with objects? There might be more of an indication as to what happened there. Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Zaglbauer Posted July 2, 2019 Author Share Posted July 2, 2019 Here is the original file. My first upload was interrupted so I took the copy. PS: When I created a new document and tried to import the text styles from the corrupt file the new document containing no objects at all crashed Publisher too. Thank you for your investigations. L&S_Publisher.afpub Quote Link to comment Share on other sites More sharing options...
carl123 Posted July 2, 2019 Share Posted July 2, 2019 @Zaglbauer The last file you uploaded is truncated (shorter than expected) You may be having trouble uploading large files to this forum (as do I) Can you upload that file to Dropbox or somewhere else and supply a link to it back here in the forum Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Staff Jon P Posted July 2, 2019 Staff Share Posted July 2, 2019 Try uploading it here if it helps, the last attachment is indeed truncated Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Zaglbauer Posted July 2, 2019 Author Share Posted July 2, 2019 Thank you very much, I'm uploading. Or try this link if you please: https://spaces.hightail.com/space/vmsrH21CSm Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted July 2, 2019 Staff Share Posted July 2, 2019 Thanks, the document loads alright for me now, and I've been clicking around it and have yet to have it crash, do you get a crash when selecting any object in the document or is it some objects specifically? Regarding the document size, it will mostly be coming from the pdf and afdesigner file you have linked, linking pdfs/affinity files will currently lead to a similar file size as embedding them, which is something we are looking to improve. Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Cealcrest Posted July 2, 2019 Share Posted July 2, 2019 I've been playing around with a test file, checking out Studio Link, etc. Publisher has crashed on me twice. This latest time I was using the in-painting tool in the Photo Persona. My test document has one master page, three pages, one image, and three text boxes of filler. So sad. I want this baby to work like I know it can and will someday... I was flirting with the idea of designing my company's next magazine issue solely with Affinity products, but I'm scared. If files are going to get corrupted and the apps are going to crash so often, I don't feel I can rely on them for a big project. I would literally throw up if I lost an entire magazine issue. Quote 2019 MacBook Pro 16” | Affinity Designer 2 | Affinity Photo 2 | Affinity Publisher 2 2018 iPad Pro 12.9” | Apple Pencil 2 | Affinity Designer for iPad 2 | Affinity Photo for iPad 2 | Affinity Publisher for iPad 2 Years with Affinity: 5 ❤️ https://www.instagram.com/cealcrest/ FEATURE WISH LIST ✅ Vector Mesh Tool ✅ Shape Builder Tool 🥚True Vector Brushes 🥚Vector Pattern Fill 🥚Studio Link in All Apps APP WISH LIST ✅ Publisher 🥚2D Animation/Video Link to comment Share on other sites More sharing options...
Zaglbauer Posted July 3, 2019 Author Share Posted July 3, 2019 Hi Jon, Publisher even crashes when clicking on no objects at all. I can safely click on the menu bar and the tools panels but anywhere else results in a crash. I am able to import the corrupted file into a new document without problems. But, as mentioned above, any new document crashes Publisher when trying to import the text styles of the corrupted file.. Quote Link to comment Share on other sites More sharing options...
Zaglbauer Posted August 21, 2019 Author Share Posted August 21, 2019 Well done! The issue was solved with update 1.7.2. I could open and work with the file without further problems. Jon P 1 Quote Link to comment Share on other sites More sharing options...
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